Part-Time Retail Sales Leader — Nights & Weekends

The Michael's Companies; Windham (CT); On-site; USD 23,000 - 32,000; Part time

Benefits offered by this job

Employee discounts

Partner discount programs

Job summary

The Michaels Companies in Mansfield, CT is seeking a part-time Sales Manager to lead store operations, manage front-end service, and coach the team to deliver an engaging customer experience. The role requires night and weekend work and strong adherence to SOPs and company programs.

You will supervise POS operations, oversee in-store programs, and promote loyalty initiatives while ensuring operational excellence and customer satisfaction.

Qualifications

• 3+ years retail leadership experience.
• Experience leading front-end and service operations.
• Ability to work nights, weekends, and early mornings.

Responsibilities

• Assist Store Manager in leading SOPs and company programs.
• Model customer experience and selling behaviors to drive conversion.
• Provide Manager-on-Duty coverage and maintain store operations and service standards.
• Oversee POS and Self-Checkout transactions and customer support.
• Promote loyalty and in-store programs to drive retention.
• Drive omni-channel order fulfillment like BOPIS and Same Day Delivery.

Skills

Retail leadership

Customer service

Sales coaching

Tools

POS systems

Self-Checkout

Job description

The Michaels Companies in Mansfield, CT is seeking a part-time Sales Manager to lead store operations, manage front-end service, and coach the team to deliver an engaging customer experience. The role requires night and weekend work and strong adherence to SOPs and company programs.

You will supervise POS operations, oversee in-store programs, and promote loyalty initiatives while ensuring operational excellence and customer satisfaction.