Part-Time Retail Sales Lead - Nights & Weekends

The Michael's Companies; Gilford (NH); On-site; USD 16,531 - 27,552; Part time

Benefits offered by this job

401(k) with employer match

Employee discounts

Health insurance

Job summary

The Michaels Companies is seeking a PT Sales Manager for nights and weekends at Store 1458 in Gilford, NH. You will lead front-end and service operations, coach the team, and drive sales and customer satisfaction in a fast-paced retail environment.

Responsibilities include SOP adherence, POS system oversight, and omni-channel initiatives like BOPIS and Same-Day Delivery. This role requires strong leadership, excellent communication, and a focus on protecting company assets.

Qualifications

• 3+ years retail leadership experience.
• Ability to work nights, weekends and early mornings.
• Standing for long periods and frequent movement in-store.

Responsibilities

• Assist Store Manager in leading and managing adherence to SOPs and Company programs to ensure compliance with applicable laws and requirements.
• Ensure execution of Company policies and standards, holding team accountable for store conditions and results.
• Model and coach Customer Experience and ART of Selling behaviors, driving conversion and customer satisfaction.
• Provide Manager-on-Duty (MOD) coverage, maintaining floor leadership, service standards, and operational continuity.
• Ensure accurate and efficient use of POS and Self-Checkout systems, supporting smooth transactions and customer support.
• Oversee Balloons business, birthday party operations, and other in-store programs and events.
• Promote and enroll customers in the Loyalty Rewards Program, driving retention and repeat visits through consistent execution.
• Champion MCC/Extend services (US only), ensuring team awareness and customer adoption of protection plans and offerings.
• Drive sales and operational excellence in the Knit & Sew Shop, including expertise and oversight of the Cut Bar experience.
• Ensure efficient execution of BOPIS and Same Day Delivery, delivering timely order fulfillment and strong omni-channel service.
• Support Custom Framing operations, including customer consultations and coordination with the frame shop (in select volume frame shops).
• Train, coach, and develop team members through structured TM onboarding and ongoing skill-building across assigned departments.
• Partner in maintaining strong Asset Protection practices, reducing shrink through awareness, compliance, and safe operations.

Skills

Retail leadership

Customer experience

SOP adherence

Job description

The Michaels Companies is seeking a PT Sales Manager for nights and weekends at Store 1458 in Gilford, NH. You will lead front-end and service operations, coach the team, and drive sales and customer satisfaction in a fast-paced retail environment.

Responsibilities include SOP adherence, POS system oversight, and omni-channel initiatives like BOPIS and Same-Day Delivery. This role requires strong leadership, excellent communication, and a focus on protecting company assets.