Part-Time Retail Sales Leader: Elevate Experience & KPIs

michaels; Oswego Township (IL); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical, dental, and vision coverage

Tuition assistance

Job summary

Michaels is hiring a Part-Time Sales Manager for the CHI-OSWEGO, IL store. The role leads a high-performing selling culture, oversees front-end operations, and drives key KPIs through coaching and efficient daily execution.

You will support the Store Manager and ensure brand standards, customer focus, and operational continuity across all departments. The position requires strong leadership, ability to manage busy shifts, and a commitment to delivering a premier customer experience in a

Qualifications

• 3+ years retail leadership experience.

Responsibilities

• Assist Store Manager in leading and managing adherence to SOPs and Company programs.
• Ensure execution of Company policies and standards, holding team accountable for store conditions and results.
• Model and coach customer experience and selling behaviors to drive conversion and satisfaction.
• Provide Manager-on-Duty coverage and maintain floor leadership and service standards.
• Oversee POS and Self-Checkout usage and ensure smooth transactions.
• Promote and enroll customers in the Loyalty Rewards Program.
• Drive sales and operational excellence across departments and ensure omni-channel service.

Skills

retail leadership

customer experience

coaching

Job description

Michaels is hiring a Part-Time Sales Manager for the CHI-OSWEGO, IL store. The role leads a high-performing selling culture, oversees front-end operations, and drives key KPIs through coaching and efficient daily execution.

You will support the Store Manager and ensure brand standards, customer focus, and operational continuity across all departments. The position requires strong leadership, ability to manage busy shifts, and a commitment to delivering a premier customer experience in a