Part-Time Retail Sales Leader: Elevate Customer Experience

Michaels Stores; Baxter (MN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical/dental/vision benefits

Job summary

Michaels Stores Baxter, MN seeks an experienced Sales Manager to lead front-end and service operations, coach teams, and drive KPI results while delivering an engaging customer experience. The role emphasizes adherence to SOPs, inventory and POS operations, and omni-channel initiatives like BOPIS and Same Day Delivery, with a focus on loyalty programs and loss prevention.

Candidates should have at least 3 years of retail leadership, strong communication, and coaching skills; physical

Qualifications

• 3+ years retail leadership experience.

Responsibilities

• Lead front-end and service operations, ensuring SOPs and brand standards.
• Coach and develop team members through TM onboarding and ongoing skill-building across assigned departments.
• Drive sales and service KPIs through customer-focused coaching and efficient day-to-day execution.
• Oversee omni-channel initiatives including BOPIS and Same Day Delivery, and promote Loyalty Rewards Program.

Skills

Retail leadership

Customer service

Team coaching

Tools

POS systems

Job description

Michaels Stores Baxter, MN seeks an experienced Sales Manager to lead front-end and service operations, coach teams, and drive KPI results while delivering an engaging customer experience. The role emphasizes adherence to SOPs, inventory and POS operations, and omni-channel initiatives like BOPIS and Same Day Delivery, with a focus on loyalty programs and loss prevention.

Candidates should have at least 3 years of retail leadership, strong communication, and coaching skills; physical