Part-Time Retail Keyholder — Design-Forward Service

Framebridge Inc; San Francisco (CA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Paid time off

Frame discount and Free Frame codes

Commuter benefits

Job summary

Framebridge Inc is seeking a Retail Keyholder to uphold the Framebridge brand in our San Francisco stores. You will lead by example, deliver exceptional service, and coach a small team to meet daily goals.

You will handle opening/closing, train new hires, manage operations, and ensure a guaranteed 100% happiness standard. A flexible schedule including evenings and weekends is expected.

Qualifications

• Experience as a key holder or supervisor in retail/service.
• Excellent communication and customer service skills.
• Ability to train and coach retail team members.
• Familiarity with POS systems and store operations.

Responsibilities

• Set the standard of offering exceptional customer service and representing the Framebridge brand in our retail stores.
• Support onboarding and training great retail team members.
• Execute and improve operational activities in our retail stores to ensure customer experience and financial goals are met.
• Demonstrate deep product knowledge and design advice to customers and train staff to do the same.
• Answer questions and troubleshoot issues using sound judgment.

Skills

Customer service

Retail operations

Team leadership

Communication

Education

High school diploma or equivalent

Tools

POS systems

Job description

Framebridge Inc is seeking a Retail Keyholder to uphold the Framebridge brand in our San Francisco stores. You will lead by example, deliver exceptional service, and coach a small team to meet daily goals.

You will handle opening/closing, train new hires, manage operations, and ensure a guaranteed 100% happiness standard. A flexible schedule including evenings and weekends is expected.