Part-Time Retail Keyholder | Design & Customer Experience

Framebridge; San Francisco (CA); On-site; USD 25,000 - 33,000; Part time

Benefits offered by this job

Paid time off

Paid Holidays

Short-term disability

Employee Assistance Program (EAP)

Frame discount and Free Frame codes

Contests and Incentives

Commuter benefits

And more

Job summary

Framebridge is seeking a Retail Part-time Keyholder for Noe Valley, CA to uphold exceptional service and brand standards in-store. You will train teammates, manage store operations, and use your design sense to guide customers through our framing options.

You bring a strong customer-first mindset, excellent communication, and adaptability to a fast-paced retail environment. Flexible evenings and weekends are required, with opportunities to grow within Framebridge.

Qualifications

• Experience as a key holder in customer service, retail, or hospitality.
• Engaging personality with strong influence and relationship-building skills.
• Interest in design and excitement to work in a creative environment.
• Quick and eager learner of new tools, technology, products, and processes.
• Great time-management, organizational, and problem-solving skills.
• Adaptability and willingness to work flexible hours, including evenings and weekends.
• Degree in art, design, marketing or related fields preferred but not required.

Responsibilities

• Set the standard of offering exceptional customer service and representing the Framebridge brand in our retail stores.
• Support onboarding and training great retail team members.
• Execute and improve operational activities in our retail stores to ensure customer experience and financial goals are met.
• Apply excellent listening, oral, and communication skills to build relationships with our customers and coach retail team members.
• Demonstrate deep product knowledge and design advice to customers and train retail team members to do the same.
• Answer questions and troubleshoot issues using sound judgment.
• Offer suggestions to innovate and improve our retail experience.
• Help Framebridge deliver on our 100% happiness guarantee.
• Work a flexible schedule including evenings and weekends that meet the needs of the business.

Skills

Key holder experience

Interpersonal skills

Communication skills

Design interest

Problem solving

Time management

Adaptability

Education

Degree in art/design/marketing or related fields

Job description

Framebridge is seeking a Retail Part-time Keyholder for Noe Valley, CA to uphold exceptional service and brand standards in-store. You will train teammates, manage store operations, and use your design sense to guide customers through our framing options.

You bring a strong customer-first mindset, excellent communication, and adaptability to a fast-paced retail environment. Flexible evenings and weekends are required, with opportunities to grow within Framebridge.