Part-Time Retail Keyholder: Design & Customer Experience

Kaplan International; West Virginia; On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Paid time off

Paid Holidays

Short-term disability

Employee Assistance Program (EAP)

Frame discount and Free Frame codes

Contests and Incentives

Commuter benefits

And more

Job summary

Framebridge Berkeley is seeking a Retail Keyholder to model standout customer service and represent the Framebridge brand in our store. You will help onboard and coach team members, uphold store standards, and drive the customer experience to a high standard.

You will thrive in a design-minded, collaborative environment, manage schedule flexibility including evenings and weekends, and possess excellent listening and communication skills.

Qualifications

• Experience as a key holder in a customer service, retail, or hospitality role.
• Strong interpersonal and communication skills.
• Interest in design and excitement to work in a creative environment.
• Flexible hours including evenings and weekends.

Responsibilities

• Set the standard of offering exceptional customer service and representing the Framebridge brand in our retail stores.
• Support onboarding and training great retail team members.
• Execute and improve operational activities in our retail stores to ensure customer experience and financial goals are met.
• Apply excellent listening, oral, and communication skills to build relationships with our customers and coach retail team members.
• Demonstrate deep product knowledge and design advice to customers and train retail team members to do the same.

Skills

Key holder experience

Customer service

Retail

Interpersonal skills

Education

Art/Design/Marketing degree preferred

Job description

Framebridge Berkeley is seeking a Retail Keyholder to model standout customer service and represent the Framebridge brand in our store. You will help onboard and coach team members, uphold store standards, and drive the customer experience to a high standard.

You will thrive in a design-minded, collaborative environment, manage schedule flexibility including evenings and weekends, and possess excellent listening and communication skills.