Part-Time Retail Keyholder & Coach

Rothys; Honolulu (HI); On-site; USD 29,000 - 32,000; Part time

Benefits offered by this job

Wellness programs

PTO and Wellbeing Time

Employee Discount Program

Job summary

Rothy's is seeking a Part-Time Keyholder in Honolulu, HI (Ala Moana Center) to lead by example and raise service standards on the sales floor. You’ll coach teammates, drive sales through the Rothy's Experience, and build lasting client relationships.

You’ll also assist with onboarding, events, and store operations, stepping in as Manager on Duty when needed. This role supports growth within a welcoming, inclusive team.

Qualifications

• 1–2 years of retail or customer service experience, ideally with some leadership responsibility.
• A proven ability to connect with customers and deliver exceptional service.
• Experience supporting operational tasks such as merchandising, shipment, or stockroom leadership.
• A desire to grow your leadership skills.
• Ability to stand/walk an entire shift.
• Ability to lift, push carry or otherwise move up to 25 lbs.
• Ability to frequently bending, reaching, stretching and safely use ladders and step stools.
• Ability to uphold Rothy's Experience by following our dress code, including wearing Rothy's shoes during every shift.
• Availability to work at least 16 hours/week, either 3 Peak Days (Friday, Saturdays, Sundays + Holidays) OR 2 Peak Days (Friday, Saturdays, Sundays + Holidays) + 2 Non-Peak Days (Mondays - Thursdays)

Responsibilities

• Lead and model Rothy's Experience through exceptional service and selling on the sales floor by coaching and guiding team members to consistently uphold brand standards.
• Drive personal and team sales results by delivering the Rothy's Experience to all customers and supporting teammates through coaching and team selling.
• Create lasting relationships with customers by engaging in strong clienteling practices.
• Assist with the execution of in-store events and activations that engage the local community, support brand awareness, and drive sales.
• Support with onboarding and training by reinforcing store standards, SOPs, service expectations, selling behaviors, and product knowledge on the sales floor.
• Act as Manager on Duty when assigned to ensure daily operations and visual merchandising meet standards on the floor.

Skills

Customer service

Leadership

Team coaching

Merchandising experience

Stockroom tasks

Job description

Rothy's is seeking a Part-Time Keyholder in Honolulu, HI (Ala Moana Center) to lead by example and raise service standards on the sales floor. You’ll coach teammates, drive sales through the Rothy's Experience, and build lasting client relationships.

You’ll also assist with onboarding, events, and store operations, stepping in as Manager on Duty when needed. This role supports growth within a welcoming, inclusive team.