Part-Time Retail Keyholder and Customer Experience Lead

Uncharted; Town of Pittsford (NY); On-site; USD 23,000 - 29,000; Part time

Job summary

The Paper Store in Pittsford, NY is seeking a part-time Keyholder to deliver world-class service, meet sales goals, and maintain merchandising standards in a fast-paced retail environment.

Key Holders report to management, role-model the GUEST service approach, greet customers, coach associates, handle returns, supervise the sales floor, and assist with opening/closing procedures while ensuring a welcoming shopping experience.

Qualifications

• Experience in specialty retail leadership is preferred.
• Flexibility to work nights, weekends, and holidays.
• Ability to multi-task and attend customers.
• Proficient in Microsoft Office and POS systems.
• Able to lift up to 50 lbs. and move merchandise.

Responsibilities

• Greet customers and provide exceptional service according to GUEST standards.
• Assist with merchandising, store opening/closing, and POS transactions.
• Coach team members and maintain visual standards.
• Process returns and exchanges accurately.
• Maintain store cleanliness and safety.

Skills

Retail leadership

Customer service

Microsoft Office

POS systems

Teamwork

Tools

POS Systems

Microsoft Office

Job description

The Paper Store in Pittsford, NY is seeking a part-time Keyholder to deliver world-class service, meet sales goals, and maintain merchandising standards in a fast-paced retail environment.

Key Holders report to management, role-model the GUEST service approach, greet customers, coach associates, handle returns, supervise the sales floor, and assist with opening/closing procedures while ensuring a welcoming shopping experience.