Part-Time Retail: Customer Experience Pro with Great Benefits

IKEA

Elizabeth (NJ)

On-site

USD 28,000 - 39,000

Part time

2 days ago
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Benefits offered by this job

Generous paid time off
WiselyPay
Paid parental leave
KinderCare tuition discount
Retirement and bonus plans
Co-worker discount
Pet insurance program
Education assistance
Safety shoe reimbursement
Telehealth visits
Dental and vision plans
Medical and Rx plans

Job summary

IKEA in Elizabeth, New Jersey, seeks a part-time retail associate to deliver outstanding customer service. You will handle transactions, aid customers, and contribute to a smooth shopping experience while supporting returns and exchanges. This role emphasizes empathy, problem solving, and accurate data capture to improve future visits.

The position offers diverse benefits and flexible hours, with a pay range of $19.91–$28.12 per hour, reflecting part-time status in a retail setting.

Qualifications

  • 2–3 years of customer service and/or sales experience in a retail environment preferred.
  • High School Diploma or equivalent

Responsibilities

  • Creates a positive customer experience by ensuring accurate transactions and/or orders and records information for future improvements.
  • Makes customers' needs, solves problems independently, and Escapes to a manager when needed.
  • Builds loyalty by guiding customers through a positive IKEA shopping journey.
  • Builds emotional connections through meaningful and empathetic customer interactions.
  • Provides a simple and efficient handout experience during Full Serve Hand Out; offers and sells services as needed.
  • Ensures a simple, smooth returns/exchanges experience while collecting high-quality data for follow-up.

Skills

Customer service experience

Education

High School Diploma or equivalent

Job description

IKEA in Elizabeth, New Jersey, seeks a part-time retail associate to deliver outstanding customer service. You will handle transactions, aid customers, and contribute to a smooth shopping experience while supporting returns and exchanges. This role emphasizes empathy, problem solving, and accurate data capture to improve future visits.

The position offers diverse benefits and flexible hours, with a pay range of $19.91–$28.12 per hour, reflecting part-time status in a retail setting.

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