Part-Time Retail: Customer Experience Pro with Great Benefits

IKEA; Elizabeth (NJ); On-site; USD 28,000 - 39,000; Part time

Benefits offered by this job

Generous paid time off

WiselyPay

Paid parental leave

KinderCare tuition discount

Retirement and bonus plans

Co-worker discount

Pet insurance program

Education assistance

Safety shoe reimbursement

Telehealth visits

Dental and vision plans

Medical and Rx plans

Job summary

IKEA in Elizabeth, New Jersey, seeks a part-time retail associate to deliver outstanding customer service. You will handle transactions, aid customers, and contribute to a smooth shopping experience while supporting returns and exchanges. This role emphasizes empathy, problem solving, and accurate data capture to improve future visits.

The position offers diverse benefits and flexible hours, with a pay range of $19.91–$28.12 per hour, reflecting part-time status in a retail setting.

Qualifications

• 2–3 years of customer service and/or sales experience in a retail environment preferred.
• High School Diploma or equivalent

Responsibilities

• Creates a positive customer experience by ensuring accurate transactions and/or orders and records information for future improvements.
• Makes customers' needs, solves problems independently, and Escapes to a manager when needed.
• Builds loyalty by guiding customers through a positive IKEA shopping journey.
• Builds emotional connections through meaningful and empathetic customer interactions.
• Provides a simple and efficient handout experience during Full Serve Hand Out; offers and sells services as needed.
• Ensures a simple, smooth returns/exchanges experience while collecting high-quality data for follow-up.

Skills

Customer service experience

Education

High School Diploma or equivalent

Job description

IKEA in Elizabeth, New Jersey, seeks a part-time retail associate to deliver outstanding customer service. You will handle transactions, aid customers, and contribute to a smooth shopping experience while supporting returns and exchanges. This role emphasizes empathy, problem solving, and accurate data capture to improve future visits.

The position offers diverse benefits and flexible hours, with a pay range of $19.91–$28.12 per hour, reflecting part-time status in a retail setting.