Customer Experience Cashier & Service Champion

Inter IKEA Systems B.V.; Elizabeth (NJ); On-site; USD 22,042,000 - 28,930,000; Part time

Benefits offered by this job

Co-worker discount

Dental and vision plans

24/7 telehealth visits

WiselyPay – earned wages early

Job summary

IKEA Elizabeth, NJ is looking for a part-time Customer Relations team member to help deliver a positive shopping experience. You will assist with checkout, promote services like home delivery and IKEA Family, and resolve customer concerns with a friendly, helpful approach.

The role supports a multichannel store environment, offering flexible hours (12–20 hours/week) and a comprehensive benefits package. Join a team that values people and a great customer experience.

Qualifications

• 1 year retail sales or customer service experience preferred.
• High school diploma or GED.

Responsibilities

• Build loyalty by ensuring customers have a positive final touchpoint during the shopping experience.
• Provide an efficient and accurate checkout experience in various areas of the store.
• Offer additional products and services such as home delivery, credit card, and IKEA Family card.
• Resolve customer concerns independently to meet their unique needs and expectations.
• Provide friendly, safe, and efficient car loading and unloading services.

Skills

Customer service

Retail sales

Multichannel support

Education

High school diploma or GED

Job description

IKEA Elizabeth, NJ is looking for a part-time Customer Relations team member to help deliver a positive shopping experience. You will assist with checkout, promote services like home delivery and IKEA Family, and resolve customer concerns with a friendly, helpful approach.

The role supports a multichannel store environment, offering flexible hours (12–20 hours/week) and a comprehensive benefits package. Join a team that values people and a great customer experience.