Part-Time Resident Care & Admin Assistant (25h)

Bethany Communities; Haverhill (MA); On-site; USD 25,000 - 33,000; Part time

Job summary

Bethany Community Services is seeking a part-time Resident Care Assistant to support multiple departments, assisting with administrative tasks, data entry, scheduling, and resident inquiries.

The role focuses on customer service, accuracy, and confidentiality while working under the Resident Care Coordinator. This position provides opportunities to learn ECP, eMenuCHOICE, and scheduling systems within a compassionate setting.

Qualifications

• Strong resident-centered customer service and professional verbal and written communication skills.
• Ability to organize work and manage competing requests.
• Attention to detail in data entry, authorizations, payment records, and scheduling.
• Basic computer proficiency, including Microsoft Word, Excel, and willingness to learn ECP, eMenuCHOICE, and scheduling systems.

Responsibilities

• Provide administrative support to Dining Services, Resident Care Department, and Transportation Services.
• Assist with data entry, record maintenance, and documentation accuracy.
• Respond to resident requests promptly and professionally.
• Support payment collection and financial recordkeeping.
• Aid in scheduling and coordination tasks to promote operational efficiency.
• Utilize the ECP electronic health record (EHR) system and eMenuCHOICE dining management system for routine support and cross-coverage.
• Collaborate with the Resident Care Coordinator to ensure consistent and accurate documentation.
• Maintain confidentiality and adhere to privacy standards in all tasks.

Skills

Customer service

Verbal communication

Written communication

Data entry

Attention to detail

Team collaboration

Education

High School Diploma or equivalent

Tools

Microsoft Word

Excel

Job description

Bethany Community Services is seeking a part-time Resident Care Assistant to support multiple departments, assisting with administrative tasks, data entry, scheduling, and resident inquiries.

The role focuses on customer service, accuracy, and confidentiality while working under the Resident Care Coordinator. This position provides opportunities to learn ECP, eMenuCHOICE, and scheduling systems within a compassionate setting.