Resident Services Assistant

Addison County; Vermont; Hybrid; USD 21,000 - 29,000; Part time

Benefits offered by this job

Dental insurance

Flexible schedule

Health insurance

Paid time off

Vision insurance

Job summary

Addison County Resident Services Assistant role in Wisconsin offers a part-time schedule across day, evening, and rotating weekends within an assisted living community. You will support activities, dining services, transportation, and housekeeping to enrich resident lives and ensure a welcoming environment.

You will plan monthly activities, greet residents, handle inquiries, and maintain safety and confidentiality while collaborating with staff to deliver person-centered care.

Qualifications

• Strong interpersonal skills and a genuine passion for helping others.
• Ability to multitask and work efficiently in a dynamic environment.
• Familiarity with PointClickCare or willingness to learn.
• Experience in a similar role is a plus.

Responsibilities

• Assist in developing and implementing social activities that support residents' social, physical, and mental well-being.
• Collaborate on planning and publishing the monthly activity calendar and newsletter.
• Motivate residents to participate in activities, considering their individual abilities and limitations.
• Supervise and participate in activities, including setup, execution, and cleanup.
• Handle phone calls, greet residents and visitors, and respond to needs for assistance.
• Track resident attendance to activities using PointClickCare.
• Set or reset tables according to layout standards for dining services.
• Greet residents, take orders promptly, and review the menu, including special items of the day.
• Serve meals efficiently and clear dirty dishes in a timely manner.
• Perform dish-washing duties and utilize PointClickCare to track resident meals.
• Assist residents with entering and exiting the community vehicle.
• Provide limited assistance at destinations as needed.
• Maintain cleanliness, fuel levels, and perform regular safety checks on the vehicle.
• Coordinate maintenance appointments for the community vehicle.
• Clean resident apartments and common areas, including bathrooms, kitchens, and living spaces.
• Identify and report maintenance issues.
• Manage cleaning supplies and ensure safe use of chemicals.

Skills

Strong interpersonal skills

Multitasking

Customer service orientation

PointClickCare familiarity

Experience in senior living

Tools

PointClickCare

Job description

This is a great opportunity for a dedicated and enthusiastic individual to join our team as a Resident Services Assistant. In this dynamic role, you'll play a key part in enriching the lives of our residents through activities, dining services, transportation, and housekeeping. Your contributions will help create a welcoming and engaging environment in our assisted living community.

Job Type: Part-Time

Schedule: Day Shift | Evening Shift | Rotating Weekends

Activities

• Assist in developing and implementing social activities that support residents' social, physical, and mental well-being
• Collaborate on planning and publishing the monthly activity calendar and newsletter
• Motivate residents to participate in activities, considering their individual abilities and limitations
• Supervise and participate in activities, including setup, execution, and cleanup
• Handle phone calls, greet residents and visitors, and respond to needs for assistance
• Track resident attendance to activities using PointClickCare

Dining Services

• Set or reset tables according to layout standards
• Greet residents, take orders promptly, and review the menu, including special items of the day
• Serve meals efficiently and clear dirty dishes in a timely manner
• Perform dish-washing duties and utilize PointClickCare to track resident meals

Transportation

• Assist residents with entering and exiting the community vehicle
• Provide limited assistance at destinations as needed
• Maintain cleanliness, fuel levels, and perform regular safety checks on the vehicle
• Coordinate maintenance appointments for the community vehicle

Housekeeping

• Clean resident apartments and common areas, including bathrooms, kitchens, and living spaces
• Identify and report maintenance issues
• Manage cleaning supplies and ensure safe use of chemicals

Miscellaneous

Support other departments as needed and maintain a clean work area

Report defective equipment and safety hazards

Participate in staff training and uphold professional confidentiality and professionalism

Skills and Qualifications

• Strong interpersonal skills and a genuine passion for helping others
• Ability to multitask and work efficiently in a dynamic environment
• Familiarity with PointClickCare or willingness to learn
• Experience in a similar role is a plus

If you're excited about making a positive impact in our residents' lives and contributing to a supportive community, we would love to hear from you!

Pay: $18.00 per hour

Benefits

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person