Part-Time Reservation & Equipment Coordinator — Fast-Paced Impact

U-Haul International, Inc.; Phoenix (AZ); On-site; USD 19,000 - 28,000; Part time

Benefits offered by this job

Health insurance & Prescription plans

Paid holidays

Vacation and sick days

Life insurance

401(k) savings plan

ESOP

Disounts on Apple products

MetLaw legal program

LifeLock Identity Theft Protection

Job summary

U-Haul International, Inc. is seeking a Reservation Manager Agent in Phoenix to join a fast-paced team focused on outstanding customer service and effective equipment reservations.

The role supports field teams and dealerships, directing equipment to meet demand and balance inventory across regions. Key duties include handling customer calls, coordinating reservations, and assisting with U-Box storage products.

Qualifications

• High school diploma or equivalent.
• Working knowledge of office equipment such as multiline phones, phone etiquette, Word and email.
• Proficient in customer service, time management and multitasking.

Responsibilities

• Assist with calls from and to customers.
• Help support field team members and U-Haul dealerships with equipment and reservation management and placement, while directing incoming customers' equipment to areas based on customer demand and productivity status to meet regional demand.
• Review reports that aid in effective placement of equipment, customer reservations and contracts that support equipment availability and accuracy.
• Assist with the Company’s U-Box portable storage product.

Skills

Customer service

Time management

Multitasking

Phone etiquette

Education

High school diploma

Tools

Multiline phones

Word

Email

Job description

U-Haul International, Inc. is seeking a Reservation Manager Agent in Phoenix to join a fast-paced team focused on outstanding customer service and effective equipment reservations.

The role supports field teams and dealerships, directing equipment to meet demand and balance inventory across regions. Key duties include handling customer calls, coordinating reservations, and assisting with U-Box storage products.