Part-Time Relationship Banking Specialist | Flexible Hours

OneGroup; Town of Ithaca (NY); Hybride; USD 25 000 - 33 000; Temps partiel

Avantages offerts par ce poste

11 paid holidays

Medical, Vision & Dental insurance

401K with generous match

Pension

Résumé du poste

Community Financial System, Inc. (CFSI) is seeking a Relationship Banking Representative for Community Bank, N.A. in Upstate New York.

The role blends teller and desk duties to deliver a consistent, customer-centric banking experience and to build trust through thoughtful guidance and referrals. You will educate customers on digital tools, process transactions, open/close accounts, and collaborate with partners to resolve issues while maintaining security and compliance.

Qualifications

• Two years of customer service and/or banking experience preferred.
• Ability to work flexible hours and travel to multiple branch locations as needed.
• Proficiency with digital banking tools and MS Office.

Responsabilités

• Deliver a welcoming, professional customer experience at every interaction.
• Open new accounts, process transactions, and educate customers on features and tools.
• Advocate for customers by coordinating with internal partners for timely resolutions.
• Educate customers on digital banking and self-service options.
• Assist with branch staffing and travel to training sessions as required.

Connaissances

Customer service

Interpersonal skills

Communication

Digital banking tools

Attention to detail

Teamwork

Formation

High School Diploma or GED

Outils

Microsoft Office

Banking systems

Description du poste

Community Financial System, Inc. (CFSI) is seeking a Relationship Banking Representative for Community Bank, N.A. in Upstate New York.

The role blends teller and desk duties to deliver a consistent, customer-centric banking experience and to build trust through thoughtful guidance and referrals. You will educate customers on digital tools, process transactions, open/close accounts, and collaborate with partners to resolve issues while maintaining security and compliance.