Customer-Centric Relationship Banker

Coca-Cola Beverages Northeast; Village of Orchard Park (NY); Sur place; USD 25 000 - 34 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Vision insurance

Dental insurance

401K with match

Pension

Tuition reimbursement

Banking discounts

11 paid holidays

Paid vacation

Résumé du poste

Community Financial System, Inc. (CFSI) in Upstate New York seeks a Relationship Banking Representative to serve as a frontline ambassador delivering a consistent, customer-centric banking experience across teller and desk duties.

You will listen to customers, educate on products and digital tools, open accounts, process transactions, and coordinate with partners to resolve issues while maintaining security and policies. This role includes travel to multiple branch locations as required.

Qualifications

• Two years of customer service and/or banking experience.
• Ability to attend training programs and travel as required.
• Reliable transportation.
• Excellent interpersonal and communication skills.

Responsabilités

• Deliver a welcoming, professional customer experience in the lobby.
• Open new accounts, process transactions, and handle inquiries accurately.
• Educate customers on digital tools and self-service options.
• Collaborate with team members to meet branch goals.
• Assist with training and mentoring new staff.
• Participate in branch meetings and training; travel to training locations as required.

Connaissances

Interpersonal skills

Communication skills

Customer service orientation

Attention to detail

Formation

High School Diploma or GED

Outils

Microsoft Office

Digital banking platforms

Description du poste

Community Financial System, Inc. (CFSI) in Upstate New York seeks a Relationship Banking Representative to serve as a frontline ambassador delivering a consistent, customer-centric banking experience across teller and desk duties.

You will listen to customers, educate on products and digital tools, open accounts, process transactions, and coordinate with partners to resolve issues while maintaining security and policies. This role includes travel to multiple branch locations as required.