Hybrid Banking Teller & Client Advisor

Community Financial System, Inc.; Town of Ithaca (NY); On-site; USD 25,141 - 34,040; Part time

Job summary

Community Financial System, Inc. in Upstate New York seeks a Relationship Banking Representative for a hybrid role blending teller and desk responsibilities. You will deliver a welcoming, professional customer experience and guide clients through core banking services.

This 25 hours/week position requires strong relationship-building, communication, and knowledge of digital banking tools. Occasional travel between branches is required within the region with a competitive benefits package.

Qualifications

• Two (2) years of customer service and/or banking experience preferred
• High School Diploma or GED required

Responsibilities

• Provide welcoming, professional customer experiences in-branch
• Identify needs and educate customers on products and digital tools
• Process transactions and assist with account services
• Educate customers on digital banking and self-service options
• Coordinate with internal partners to resolve issues and referrals
• Support branch goals through relationship-building behaviors

Skills

Interpersonal skills

Active listening

Communication

Detail-oriented

Digital banking tools

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Office

Banking systems

Digital banking platforms

Job description

Community Financial System, Inc. in Upstate New York seeks a Relationship Banking Representative for a hybrid role blending teller and desk responsibilities. You will deliver a welcoming, professional customer experience and guide clients through core banking services.

This 25 hours/week position requires strong relationship-building, communication, and knowledge of digital banking tools. Occasional travel between branches is required within the region with a competitive benefits package.