Part-Time Receptionist: Create Warm First Impressions

WILLOW CREEK HEALTHCARE CENTER, LLC; Clovis (CA); On-site; USD 24,000 - 25,000; Part time

Benefits offered by this job

Part-time scheduling

Competitive pay

Job summary

Willow Creek Health Care Center is seeking a friendly, professional, and dependable Part-Time Receptionist to join our administrative team. As the first contact for residents, families, visitors, and community partners, you will create a warm and positive experience in a clerical setting with no clinical duties.

This role is located in the Reception/Administrative area. Key duties include greeting visitors, managing a multiline phone system, sign-in procedures, mail handling, scheduling, and

Qualifications

• High school diploma or GED is required.
• Previous receptionist, administrative, clerical, or customer-service experience preferred.
• Basic knowledge of Microsoft Office and multiline telephone systems.
• Excellent customer-service and interpersonal skills.
• Professional telephone etiquette and a friendly demeanor.
• Strong written and verbal communication skills.
• Ability to follow written and verbal instructions.
• Strong organization, accuracy, and attention to detail.

Responsibilities

• Greet residents, families, applicants, vendors, and other visitors with a welcoming and professional attitude.
• Answer a multiline telephone system and promptly transfer calls or take accurate messages.
• Check visitors in and direct or escort them to the appropriate destination.
• Maintain accurate visitor sign-in and sign-out records.
• Notify employees of visitor arrivals, appointments, and cancellations.
• Provide general administrative and clerical support.
• Handle incoming and outgoing mail and deliveries.
• Schedule appointments and maintain meeting-room reservations.
• Make copies, scan documents, organize files, and complete other routine office tasks.
• Keep the reception and lobby areas clean, organized, and welcoming.
• Respond professionally to questions from residents, families, employees, and visitors.
• Follow facility safety, security, visitor-management, and emergency procedures.
• Protect resident privacy and maintain confidentiality of health and personal information.
• Report confidentiality violations to the Administrator.
• Perform additional clerical duties as assigned.

Skills

Customer service

Interpersonal skills

Telephone etiquette

Microsoft Office

Organization

Team player

Communication

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Willow Creek Health Care Center is seeking a friendly, professional, and dependable Part-Time Receptionist to join our administrative team. As the first contact for residents, families, visitors, and community partners, you will create a warm and positive experience in a clerical setting with no clinical duties.

This role is located in the Reception/Administrative area. Key duties include greeting visitors, managing a multiline phone system, sign-in procedures, mail handling, scheduling, and