Part-Time Public Services Office Manager

Town of Westwood; Westwood (MA); On-site; USD 46,000 - 59,000; Part time

Job summary

Town of Westwood seeks a highly organized, customer-focused Office Manager for the Human Services Department. This is a part-time, 10-hour per week position that plays a central role in supporting the daily operations of the Human Services Department while helping ensure high-quality services for residents across the community.

The Office Manager will also work closely with the Council on Aging Director on daily operations while supporting department-wide initiatives under the direction of the

Qualifications

• High school diploma required; Associate's or Bachelor's in Business Administration, Public Administration, Accounting, Office Management, or a related field preferred.

Responsibilities

• Serves as primary administrative support for the Human Services Department Administration, and provides assistance across multiple Human Services Department service areas, as needed.
• Prepares correspondence, reports, spreadsheets, presentations, databases, and other administrative materials.
• Assists with budget development, financial tracking, account management, and departmental financial operations.
• Processes purchase requisitions, invoices, payment requests, and related financial documentation and supports weekly warrant preparation.
• Maintains payroll records and assists with leave tracking and personnel administration for Human Services and, if needed, Council on Aging (COA) operations.
• Serves as a primary point of contact for residents, community organizations, vendors, volunteers, and Town departments.
• Assists COA staff with day-to-day operations, including room preparation and breakdown for programs, meetings, and events.
• Supports planning and coordination of community programs, special events, public ceremonies, and departmental initiatives.
• Assists with publicity, marketing, and community outreach efforts by utilizing communication tools designed to increase awareness of programs and services.
• Helps maintain and expand the department’s social media and public communications presence using a variety of digital and creative communication platforms.
• Assists with the implementation and ongoing use of program management software and other administrative technology systems.
• Coordinates event logistics, volunteer recruitment, vendor coordination, sponsorship administration, contract processing, and permit requirements.
• Manages scheduling and use of Wentworth Hall meeting and event spaces.
• Maintains confidential personnel, financial and resident information, and exercises sound judgment when handling sensitive matters.
• Performs related duties as assigned.

Skills

Customer service

Excellent communication

Organizational skills

Microsoft Office proficiency

Budgeting/payroll experience

Education

High school diploma

Associate's or Bachelor's in Business Administration, Public Administration, Accounting, Office Management, or related field

Tools

Microsoft Office Suite

Payroll software

Job description

Town of Westwood seeks a highly organized, customer-focused Office Manager for the Human Services Department. This is a part-time, 10-hour per week position that plays a central role in supporting the daily operations of the Human Services Department while helping ensure high-quality services for residents across the community.

The Office Manager will also work closely with the Council on Aging Director on daily operations while supporting department-wide initiatives under the direction of the