Human Services Office Manager - 10 Hours Per Week

Town of Westwood; Westwood (MA); On-site; USD 46,000 - 59,000; Part time

Job summary

Town of Westwood seeks a highly organized, customer-focused Office Manager for the Human Services Department. This is a part-time, 10-hour per week position that plays a central role in supporting the daily operations of the Human Services Department while helping ensure high-quality services for residents across the community.

The Office Manager will also work closely with the Council on Aging Director on daily operations while supporting department-wide initiatives under the direction of the

Qualifications

• High school diploma required; Associate's or Bachelor's in Business Administration, Public Administration, Accounting, Office Management, or a related field preferred.

Responsibilities

• Serves as primary administrative support for the Human Services Department Administration, and provides assistance across multiple Human Services Department service areas, as needed.
• Prepares correspondence, reports, spreadsheets, presentations, databases, and other administrative materials.
• Assists with budget development, financial tracking, account management, and departmental financial operations.
• Processes purchase requisitions, invoices, payment requests, and related financial documentation and supports weekly warrant preparation.
• Maintains payroll records and assists with leave tracking and personnel administration for Human Services and, if needed, Council on Aging (COA) operations.
• Serves as a primary point of contact for residents, community organizations, vendors, volunteers, and Town departments.
• Assists COA staff with day-to-day operations, including room preparation and breakdown for programs, meetings, and events.
• Supports planning and coordination of community programs, special events, public ceremonies, and departmental initiatives.
• Assists with publicity, marketing, and community outreach efforts by utilizing communication tools designed to increase awareness of programs and services.
• Helps maintain and expand the department’s social media and public communications presence using a variety of digital and creative communication platforms.
• Assists with the implementation and ongoing use of program management software and other administrative technology systems.
• Coordinates event logistics, volunteer recruitment, vendor coordination, sponsorship administration, contract processing, and permit requirements.
• Manages scheduling and use of Wentworth Hall meeting and event spaces.
• Maintains confidential personnel, financial and resident information, and exercises sound judgment when handling sensitive matters.
• Performs related duties as assigned.

Skills

Customer service

Excellent communication

Organizational skills

Microsoft Office proficiency

Budgeting/payroll experience

Education

High school diploma

Associate's or Bachelor's in Business Administration, Public Administration, Accounting, Office Management, or related field

Tools

Microsoft Office Suite

Payroll software

Job description

Are you ready for new challenges and new opportunities?

Join our team!

Current job opportunities are posted here as they become available.

The Town of Westwood seeks a highly organized, customer-focused professional to serve as Office Manager for the Human Services Department. This is a part-time, 10-hour per week position that plays a central role in supporting the daily operations of the Human Services Department while helping ensure high-quality services for residents across the community.

The Office Manager will also work closely with the Council on Aging Director on daily operations while supporting department-wide initiatives under the direction of the Human Services Director. This is an ideal opportunity if you enjoy meaningful public service, thrive in a fast-paced environment, and take pride in helping a busy organization run smoothly.

RESPONSIBILITIES AND DUTIES INCLUDE, BUT ARE NOT LIMITED TO:

• Serves as primary administrative support for the Human Services Department Administration, and provides assistance across multiple Human Services Department service areas, as needed.
• Prepares correspondence, reports, spreadsheets, presentations, databases, and other administrative materials.
• Assists with budget development, financial tracking, account management, and departmental financial operations.
• Processes purchase requisitions, invoices, payment requests, and related financial documentation and supports weekly warrant preparation.
• Maintains payroll records and assists with leave tracking and personnel administration for Human Services and, if needed, Council on Aging (COA) operations.
• Serves as a primary point of contact for residents, community organizations, vendors, volunteers, and Town departments.
• Assists COA staff with day-to-day operations, including room preparation and breakdown for programs, meetings, and events.
• Supports planning and coordination of community programs, special events, public ceremonies, and departmental initiatives.
• Assists with publicity, marketing, and community outreach efforts by utilizing communication tools designed to increase awareness of programs and services.
• Helps maintain and expand the department’s social media and public communications presence using a variety of digital and creative communication platforms.
• Assists with the implementation and ongoing use of program management software and other administrative technology systems.
• Coordinates event logistics, volunteer recruitment, vendor coordination, sponsorship administration, contract processing, and permit requirements.
• Manages scheduling and use of Wentworth Hall meeting and event spaces.
• Maintains confidential personnel, financial and resident information, and exercises sound judgment when handling sensitive matters.
• Performs related duties as assigned.

QUALIFICATIONS AND EXPERIENCE:

• High school diploma required; Associate's or Bachelor's in Business Administration, Public Administration, Accounting, Office Management, or a related field preferred.
• Three to five years of progressively responsible administrative, office management, customer service, municipal, nonprofit, financial, communications or related experience.
• Equivalent combination of education and experience will be considered.
• Strong organizational and time management skills with exceptional attention to detail.
• Demonstrated ability to manage competing priorities, work independently, and exercise sound professional judgment.
• Experience with budgeting, payroll processing and financial recordkeeping functions.
• Experience with social media platforms, electronic communications, design or marketing applications, or related technologies is desirable.
• Excellent customer service, interpersonal, and communication skills.
• Demonstrated ability to work effectively with older adults, community members, volunteers, and staff.
• Proficiency with Microsoft Office applications and modern administrative software systems.
• Ability to maintain confidentiality and handle sensitive information with professionalism and discretion.

WHY WESTWOOD?

• Meaningful Community Impact: Support programs and services that enhance the lives of older adults, veterans, youth, families, and residents throughout the community.
• A Unique Work Environment: Be part of the welcoming and active Westwood Senior Center while contributing to initiatives across the entire Human Services Department.
• Collaborative Culture: Work alongside dedicated colleagues committed to exceptional service and meaningful community engagement.
• Professional Growth: Gain exposure to a broad range of municipal operations and contribute to department-wide initiatives and special projects.
• Supportive Leadership: Join a department that values teamwork, innovation, customer service, and employee development.

COMPENSATION:

• Salary Range: $33.70 - $43.02 per hour in 10 steps. This is a 10-hour per week, non-benefit position in the SEIU Clerical Union.

The Town of Westwood is an Equal Opportunity Employer.