Part-Time Programs Operations Coordinator

Georgia Southern University; Statesboro (GA); Presencial; USD 25.000 - 31.000; A tiempo parcial

Descripción de la vacante

Georgia Southern University’s Continuing Education team seeks an Operations Specialist (Part Time) to support online and professional education programs. You will coordinate enrollments, manage military-funded registrations, oversee vendor interactions, and handle records, reporting, and financial processing.

The role focuses on delivering reliable operational support to learners, partners, and internal staff in a dynamic higher-education environment.

Formación

• High school diploma or GED is required.
• One to two years of administrative, office support, customer service, or related experience.
• Some college coursework or an associate degree in business, office administration, or a related field.
• Experience with data entry or document tracking.
• Experience with purchase orders, vendor forms, or similar processes.
• Experience supporting programs, events, or classes.
• Experience in higher education or professional training environments.

Responsabilidades

• Coordinate the daily administrative and operational activities of online, professional education, and third-party programs.
• Manage the full learner enrollment process, including registration, payments, refunds, invoicing, program access, progress, extensions, and completion.
• Administer military-funded and other sponsored enrollments, including required documentation, portal functions, billing, reporting, and compliance activities.
• Coordinate relationships and operational activities with program vendors, partners, and internal departments.
• Create, update, and maintain accurate program, course, learner, organizational, vendor, and financial records across applicable systems.
• Monitor program performance and prepare enrollment, completion, revenue, CEU, and other operational reports while resolving discrepancies.
• Provide customer service and operational support for learners, partners, professional development programs, customized training, outreach activities, special projects, and process improvements.

Conocimientos

Customer service

Communication

Microsoft Office

Google Apps

Educación

High school diploma or GED

Some college coursework or associate degree

Descripción del empleo

Georgia Southern University’s Continuing Education team seeks an Operations Specialist (Part Time) to support online and professional education programs. You will coordinate enrollments, manage military-funded registrations, oversee vendor interactions, and handle records, reporting, and financial processing.

The role focuses on delivering reliable operational support to learners, partners, and internal staff in a dynamic higher-education environment.