Operation

Georgia Southern University; Statesboro (GA); In loco; USD 25.000 - 31.000; Part-time

Descrizione del lavoro

Georgia Southern University in Statesboro, GA seeks an Operations Specialist for a 20-hour, partially-benefited position within Continuing Education. The role coordinates learner enrollments, registrations, vendor relationships, and program records while supporting customers and internal staff.

You will manage enrollment processes, payments, invoicing, and reporting, ensuring accurate records across systems.

Competenze

• High school diploma or GED is required.
• One to two years of administrative, office support, customer service, or related experience.
• Some college coursework or an associate degree in business, office administration, or a related field.
• Experience with data entry, document tracking, or similar processes is preferred.

Mansioni

• Coordinate the daily administrative and operational activities of online, professional education, and third-party programs.
• Manage the full learner enrollment process, including registration, payments, refunds, invoicing, program access, progress, extensions, and completion.
• Administer military-funded and other sponsored enrollments, including documentation, portal functions, billing, reporting, and compliance activities.
• Coordinate relationships and operational activities with program vendors, partners, and internal departments.
• Create, update, and maintain accurate program, course, learner, organizational, vendor, and financial records across systems.
• Monitor program performance and prepare enrollment, completion, revenue, CEU, and other operational reports while resolving discrepancies.
• Provide customer service and operational support for learners, partners, and professional development programs.

Conoscenze

Customer service

Stakeholder support

Computer proficiency

Formazione

High school diploma or GED

Some college coursework or associate degree

Strumenti

Microsoft Office

Google Apps

Descrizione del lavoro

Operation's Specialist - Part Time

Job ID: 305273

Location: Statesboro, Georgia

Full/Part Time: Part Time

Regular/Temporary: Regular

About Us

Georgia Southern University is the state's largest and mostcomprehensive center of higher learning south of Atlanta, and oneof the most dynamic public universities in the Southeast.

Founded in 1906, Georgia Southern has grown from asingle-purpose college into a Carnegie Doctoral/R2 institution with149 degree programs at the bachelor's, master's and doctorallevels, serving 31,600 students from all 50 states, WashingtonD.C., Puerto Rico and more than 100 nations.

Four distinct campuses extend Georgia Southern's reach acrossthe region: a 900-acre quintessential college campus in Statesboro,anchored by Georgian-style red-brick buildings set among oaks andpines; the Armstrong Campus in Savannah, minutes from historicdowntown and a short drive from the beaches of Tybee Island; amodern, purpose-built facility in Hinesville serving local andmilitary-affiliated students; and the East Georgia Campus inSwainsboro, an outdoor oasis nestled on a 385-acre pine forest,offering expanded pathways to higher education for students acrosssoutheast Georgia.

Through ten colleges, the Allen E. Paulson College ofEngineering and Computing, the College of Arts and Humanities, theCollege of Behavioral and Social Sciences, the College of Education, the College of Science and Mathematics, the Jack N.Averitt College of Graduate Studies, the Jiann-Ping Hsu College ofPublic Health, the Parker College of Business, the Waters Collegeof Health Professions and University College, Georgia Southerndelivers academic programs backed by real-world experience,research with regional and national impact, and a faculty committedto helping every student go further than they thought possible.

Accredited by the Southern Association of Colleges and SchoolsCommission on Colleges and holding specialized accreditation acrossits professional programs, Georgia Southern prepares graduates whoare ready to lead, contribute and soar beyond, in Georgia, acrossthe nation and around the world.

For more information, visit GeorgiaSouthern.edu.

Location

Statesboro Campus - Statesboro, GA

Department Information

Continuing Ed-Admin

Job Summary

The Operations Specialist supports the day-to-day operations ofonline and professional education programs within Continuing andProfessional Education. The position coordinates learnerenrollments, military-funded registrations, vendor relationships,registration system functions, financial processing, programrecords, reporting, and learner support. The position serves as a key operational resource for learners,vendors, military partners, and internal staff.

This is a 20-hour partially-benefitedposition.

Responsibilities

• Coordinate the daily administrative and operational activitiesof online, professional education, and third-party programs
• Manage the full learner enrollment process, includingregistration, payments, refunds, invoicing, program access,progress, extensions, and completion
• Administer military-funded and other sponsored enrollments,including required documentation, portal functions, billing,reporting, and compliance activities
• Coordinate relationships and operational activities withprogram vendors, partners, and internal departments
• Create, update, and maintain accurate program, course, learner,organizational, vendor, and financial records across applicablesystems
• Monitor program performance and prepare enrollment, completion,revenue, CEU, and other operational reports while resolvingdiscrepancies
• Provide customer service and operational support for learners,partners, professional development programs, customized training,outreach activities, special projects, and processimprovements

Required Qualifications

Educational Requirements

• High school diploma or GED is required

Required Experience

• One to two years of administrative, office support, customerservice, or related experience

Preferred Qualifications

Preferred Educational Qualifications

• Some college coursework or an associate degree in business,office administration, or a related field

Preferred Experience

• Experience with data entry or document tracking
• Experience with purchase orders, vendor forms, or similarprocesses
• Experience supporting programs, events, or classes
• Experience in higher education or professional treinamentovironments

Proposed Salary

$18.12- $22.21 per hour

This is a non-exempt position paid on a biweeklybasis.

Required Documents to Attach

• Resume
• Cover Letter
• Schedule of Availability
• Two (2) Professional References

Knowledge, Skills, & Abilities

ABILITIES

• Consistently exhibit engaging customer service
• Ability to support various constituencies served by theUniversity
• Proven proficiency with computers including Microsoft Office,Google, and/or applications as required for specific position