Part-Time Program Operations Assistant

Baroco Corporation; Springfield (MA); On-site; USD 23,000 - 32,000; Full time

Job summary

Baroco Corporation in Springfield, MA is seeking a Program Support Assistant to provide essential administrative and reception support for daily program operations. You will act as a liaison for staff, clients, and partners while maintaining accurate records and supporting coordination.

The role requires a High School Diploma (Bachelor’s preferred) and at least 2 years of admin experience. Proficiency in Word processing and basic software is essential; bilingual candidates are a plus.

Qualifications

• High School Diploma required; Bachelor’s degree preferred.
• Minimum of 2 years of administrative or related experience preferred.
• Strong communication skills in English; bilingual preferred.
• Proficiency in word processing and general computer applications.
• Strong organizational, multitasking, and time management abilities.
• Attention to detail and ability to work independently.

Responsibilities

• Answer and route incoming calls in a professional and timely manner.
• Maintain inventory of office and program supplies; coordinate ordering and billing.
• Prepare and distribute mail in accordance with organizational procedures.
• Keep schedules, records, and tracking lists accurate and up to date.
• Provide typing and administrative support, prioritizing program needs.
• Track and maintain client attendance records.
• Input staff attendance and ensure required signatures prior to submission.
• Coordinate and schedule initial interviews following established processes.
• Conduct monthly follow-ups with applicants to confirm continued interest.
• Support end-of-month administrative processes in collaboration with program staff.
• Attend required meetings, trainings, and maintain consistent attendance.
• Uphold company policies, including professional conduct, appearance, and attendance standards.
• Foster positive working relationships with staff, clients, and external contacts.
• Perform additional administrative tasks and errands as needed.

Skills

Strong communication

Word processing

Organization

Time management

Attention to detail

Independent work

Bilingual preferred

Education

High School Diploma

Bachelor’s degree preferred

Tools

Microsoft Word

Microsoft Excel

Office Suite

Job description

Baroco Corporation in Springfield, MA is seeking a Program Support Assistant to provide essential administrative and reception support for daily program operations. You will act as a liaison for staff, clients, and partners while maintaining accurate records and supporting coordination.

The role requires a High School Diploma (Bachelor’s preferred) and at least 2 years of admin experience. Proficiency in Word processing and basic software is essential; bilingual candidates are a plus.