Part-Time Program Support & Outreach Specialist

Central Boston Elder Services, Inc.; Boston (MA); On-site; USD 30,000 - 32,000; Part time

Job summary

Central Boston Elder Services, Inc. is seeking a Part-time Program Support Specialist in Boston, MA to help manage daily program operations and support staff. The role involves coordinating with partners, handling paperwork, and assisting with outreach activities.

The ideal candidate will have a high school diploma, strong communication skills, and the ability to multitask in a collaborative team. Experience with client databases and HIPAA policies is a plus.

Qualifications

• High school diploma required; college degree welcomed but not required.
• Ability to work independently with minimal supervision.
• Experience in computerized business applications.
• Strong verbal and written communication skills.
• Strong organizational skills, including time management.
• Attention to detail and ability to multitask.
• Experience with client database management systems.
• Ability to adapt to EOEA, CBES programs and policies.
• Ability to maintain confidential information.
• Ability to collaborate with diverse staff.

Responsibilities

• Maintain ongoing communication with CBES contracted partners and providers.
• Assist program staff with service implementation and care plan changes.
• Complete paperwork for consumer program transfers and case closing.
• Complete required procedures for consumer case closing and billing discrepancies.
• Assist in researching and resolving SAMS errors; provide follow-up support.
• Provide logistical support to the Program Management Team and assist with scheduling routine assessments.

Skills

Verbal communication

Written communication

Organizational skills

Attention to detail

Multitasking

Education

High school diploma

College degree optional

Tools

Computerized business applications

Job description

Central Boston Elder Services, Inc. is seeking a Part-time Program Support Specialist in Boston, MA to help manage daily program operations and support staff. The role involves coordinating with partners, handling paperwork, and assisting with outreach activities.

The ideal candidate will have a high school diploma, strong communication skills, and the ability to multitask in a collaborative team. Experience with client databases and HIPAA policies is a plus.