Part-Time Program & Admin Assistant — Benefits Support

Odyssey House Inc.; Salt Lake City (UT); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Tuition Reimbursement

Continuing Education

On-Demand Pay

Transit Pass

Monthly Incentives

Casual Work Environment

Job summary

Odyssey House Inc. in Salt Lake City seeks a Part-Time Program Assistant for our ACT Program. The role is the first point of contact for participants, handling in-person and phone inquiries while providing administrative and benefits coordination support in a fast-paced setting.

The position requires excellent communication, strong organizational skills, and the ability to multitask. Candidates should have a high school diploma, receptionist or customer service experience, and a valid Utah

Qualifications

• High school diploma or equivalent preferred.
• Previous receptionist or customer service experience preferred.
• Valid Utah driver’s license and clean driving history required to drive Odyssey House vehicles.

Responsibilities

• Greet and welcome participants and visitors in person or on the phone.
• Handle telephone inquiries, route calls, and provide basic program information.
• Manage daily mail and deliveries.
• Schedule appointments and book meeting rooms.
• Provide administrative support and data entry tasks.
• Assist with benefits coordination and Medicaid eligibility processes.
• Maintain reception area and restock materials; prepare coffee and snacks for participants.
• Monitor office supplies and inventory.
• Intervene to de-escalate conflicts with participant support from the team.

Skills

Verbal and written communication

Organizational and multitasking

Customer service mindset

Resourcefulness

Education

High school diploma or equivalent

Job description

Odyssey House Inc. in Salt Lake City seeks a Part-Time Program Assistant for our ACT Program. The role is the first point of contact for participants, handling in-person and phone inquiries while providing administrative and benefits coordination support in a fast-paced setting.

The position requires excellent communication, strong organizational skills, and the ability to multitask. Candidates should have a high school diploma, receptionist or customer service experience, and a valid Utah