Part-Time PM Front Desk & Community Coordinator (Bilingual a Plus)

Food Pantry; Gloucester (MA); On-site; USD 25,000 - 27,000; Part time

Benefits offered by this job

Prorated benefits including PTO

Earned sick time

Matching retirement

Job summary

The Open Door in Gloucester, MA is looking for a part-time PM Receptionist to be the friendly face and helpful voice for clients, volunteers, donors, and visitors. You will assist with appointments, front desk duties, and basic administrative tasks to ensure smooth operations.

Strong communication and organizational skills are essential; bilingual Spanish or Portuguese is a plus. This role offers 20 hours per week, 2 p.m. to 6 p.m., Monday–Friday, with a starting pay of $18–$19.50 per hour.

Qualifications

• Excellent customer service and communication skills.
• Strong organization and attention to detail; able to multitask.
• Ability to work independently and as part of a team in a fast-paced setting.
• Bilingual Spanish or Portuguese preferred.

Responsibilities

• Welcome visitors, answer phones, and respond to emails and inquiries.
• Help clients schedule appointments and access programs and services.
• Provide administrative support, including mail processing, package distribution, and office projects.
• Maintain accurate information and communicate client updates with program teams.
• Support special events and help create a positive experience for clients, volunteers, and community partners.

Skills

Customer service

Communication

Organization

Multitasking

Independent & collaborative

Bilingual Spanish/Portuguese preferred

Job description

The Open Door in Gloucester, MA is looking for a part-time PM Receptionist to be the friendly face and helpful voice for clients, volunteers, donors, and visitors. You will assist with appointments, front desk duties, and basic administrative tasks to ensure smooth operations.

Strong communication and organizational skills are essential; bilingual Spanish or Portuguese is a plus. This role offers 20 hours per week, 2 p.m. to 6 p.m., Monday–Friday, with a starting pay of $18–$19.50 per hour.