Bilingual Receptionist - Healthcare Admin & Intake (Part-Time)

AMANECER COUNSELING & RESOURCE CENTER; Wilmington (DE); On-site; USD 28,000 - 30,000; Part time

Benefits offered by this job

Opportunity for advancement

Training & development

Competitive salary

Job summary

Amanecer Counseling & Resource Center in Wilmington, DE is seeking a friendly, organized, and fully bilingual Receptionist (Spanish/English) to be the welcoming face of our behavioral health team. This part-time role focuses on delivering exceptional customer service, assisting with office operations, and managing client intake.

The schedule runs for 18 hours per week (Tuesdays 9:00–7:00 and Thursdays 9:00–5:00 with potential additional hours).

Qualifications

• Fluent in both Spanish and English (spoken and written).
• Excellent communication and customer service skills.
• Proficient in Microsoft Office, including Word and Excel.
• Strong organizational skills and attention to detail.
• Self-motivated with strong problem-solving abilities.
• Professional, dependable, and team-oriented.
• Previous experience in healthcare, behavioral health, or human services preferred.

Responsibilities

• Welcome and assist clients while maintaining a professional, safe, and inviting reception area.
• Answer phone calls and respond to client and office inquiries.
• Manage client intake, referrals, and Electronic Health Record (EHR) data entry.
• Schedule appointments and communicate updates with clinical staff.
• Collect required documentation, signatures, and maintain accurate client records.
• Process payments, verify insurance eligibility, and support insurance claim submission.
• Perform administrative tasks including filing, scanning, mail distribution, and reporting.
• Ensure HIPAA compliance, protect client confidentiality, and assist with special projects as needed.

Skills

Bilingual Spanish/English

Customer service

Office software

Organizational skills

Problem-solving

Teamwork

Healthcare experience preferred

Tools

Microsoft Word

Microsoft Excel

Job description

Amanecer Counseling & Resource Center in Wilmington, DE is seeking a friendly, organized, and fully bilingual Receptionist (Spanish/English) to be the welcoming face of our behavioral health team. This part-time role focuses on delivering exceptional customer service, assisting with office operations, and managing client intake.

The schedule runs for 18 hours per week (Tuesdays 9:00–7:00 and Thursdays 9:00–5:00 with potential additional hours).