Part-Time Peer Mentor, Outreach-State

Lone Star College; Cypress (TX); On-site; USD 18,434,354 - 26,254,989; Part time

Job summary

Lone Star College in Cypress, Texas is seeking candidates for a mentoring position aimed at advising students about higher education. Responsibilities include providing information at events, maintaining student records, and supporting diverse groups.

The ideal applicant must have a high school diploma and be currently enrolled at Lone Star College. This role offers an hourly pay rate of $16.22, working in a climate-controlled office environment with minimal exposure to safety hazards.

Responsibilities

• Mentor and advise students about higher education at events.
• Provide general information related to the department.
• Maintain and process records for students.

Skills

Customer service

Interpersonal skills

Organizational skills

Analytical and problem solving skills

Communication skills (written and oral)

Office software proficiency

Education

High School diploma or GED

Currently enrolled Lone Star student

Job description

Purpose and Scope

This position will mentor and advise students about higher education at participating institutions of higher education or local high schools. Mentors will provide information to high school students at events such as College Nights and FAFSA Saturdays. Required to provide high level information. May interact one-on-one with students. May interact with a high volume of customers. Will work and assist diverse groups.

Essential Job Functions

1. Filing
2. Copying
3. Faxing
4. Provide general information related to the department
5. Record maintenance, preparation and review of forms, data entry
6. Provide handouts and/or forms to customers
7. Maintain inventory
8. Event preparation and support
9. Collect and record data
10. Maintain knowledge of multiple programs
11. Provide limited technology support to end users
12. Interpret regulations and policies
13. Maintain and/or process records

Knowledge, Skills, and Abilities

• Customer service
• Interpersonal skills
• Organizational skills
• Analytical and problem solving skills
• Communication skills (written and oral)
• Working knowledge of general office procedures and practices
• Proficiency with one or more office software (Word, Excel, PowerPoint, Access)

Physical Abilities

The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.

Work Schedule and Conditions

• Equipment used includes a PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment
• Interface with internal and external contacts as needed to carry out the functions of the position
• Work is performed in a climate-controlled office with minimal exposure to safety hazards

Required Qualifications

• High School diploma or GED
• Must be a currently enrolled Lone Star student pursuing a course of study

Salary

Hourly Pay Rate is $16.22.

Employment Equity and Background Check

Lone Star College is an EEO Employer. All positions are subject to a criminal background check. Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States. More information on the E-Verify program is available at www.dhs.gov/E-Verify