Part-Time Peer Mentor - State

Lone Star College; Conroe (TX); On-site; USD 34,000 - 36,000; Full time

Job summary

Lone Star College, located in Conroe, TX, is seeking a role focused on mentoring and advising students about higher education, including financial aid, FAFSA applications, and Apply Texas. The position involves interacting with a diverse student body and providing high-level information with strong service skills.

The incumbent will work with and assist students, manage records, and support various financial aid processes while maintaining knowledge of applicable programs.

Qualifications

• High School diploma or GED.
• Must be a currently enrolled Lone Star student pursuing a course of study.

Responsibilities

• Filing
• Copying
• Faxing
• Provide general information related to the department
• Record maintenance, preparation and review of forms, data entry
• Provide handouts and/or forms to customers
• Maintain inventory
• Set up Financial Aid equipment (such as go-center computers)
• Event preparation and support
• Collect and record data
• Maintain knowledge of multiple programs
• Provide limited technology support to end users
• Interpret regulations and policies
• Maintain and/or process records

Skills

Customer service

Interpersonal skills

Organizational skills

Analytical and problem solving skills

Communication skills (written and oral

General office procedures

Office software (Word, Excel, PowerPt,

Education

High School diploma or GED

Currently enrolled Lone Star student pursuing a course of study

Tools

Word

Excel

PowerPoint

Access

Job description

Commitment to Mission

This job carries with it the obligation to uphold the Mission ofLone Star College (LSC) in carrying out the duties of the position.A commitment to positive interpersonal behaviors, professionalcommunication, integrity, leadership, stewardship, respect andaccountability to LSC students and employees is essential.

Cultural Beliefs

• One LSC


• Student Focused


• Own It


• Foster Belonging


• Cultivate Community


• Choose Learning

The Chronicle of Higher Education's \"Great Colleges to Work For\" isdesigned to recognize colleges that have been successful increating great workplaces and to further research and understandingof the factors, dynamics and influences that have the most impacton organizational culture at higher education institutions.

Lone Star College has been recognized in multiplecategories.

Campus Marketing Statement

Lone Star College-Montgomery

Lone Star College offers high-quality, low-cost academic transferand career training education to 80,000+ students each semester.LSC has been named a 2023 Great Colleges to Work For institution bythe Chronicle of Higher Education.

LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.

Lone Star College-Montgomery, the premiere student-centerededucational institution in Montgomery County, serves The Woodlandsand Conroe communities. LSC-Montgomery provides a relaxing andconducive learning atmosphere while offering leisure learningopportunities, individual classes, and unique programs such as radiologic technology, physical therapy, and biotechnology.

Location address is 3200 College Park Drive, Conroe, TX77384.

Job Description

PURPOSE AND SCOPE:

This position will mentor and advise students about highereducation, including the financial aid, completing FAFSAapplication, and Apply Texas application. Mentor will also providefinancial aid options and assist students with finding andutilizing appropriate resources. Required to provide high levelinformation. May interact one-on-one with students. May interactwith a high volume of customers. Will work with and assist diversegroups.

ESSENTIAL JOB FUNCTIONS:

1. Filing


2. Copying


3. Faxing


4. Provide general information related to the department


5. Record maintenance, preparation and review of forms, dataentry


6. Provide handouts and/or forms to customers


7. Maintain inventory


8. Set up Financial Aid equipment (such as go-centercomputers)


9. Event preparation and support


10. Collect and record data


11. Maintain knowledge of multiple programs


12. Provide limited technology support to end users


13. Interpret regulations and policies


14. Maintain and/or process records

KNOWLEDGE, SKILLS AND ABILITIES:

• Customer service


• Interpersonal skills


• Organizational skills


• Analytical and problem solving skills


• Communication skills (written and oral)


• Working knowledge of general office procedures andpractices


• Proficiency with one or more office software (Word, Excel,PowerPoint, Access)

PHYSICAL ABILITIES:

The work is sedentary. Typically, the employee sits comfortably todo the work. However, there may be some walking; standing; bending;carrying of light items, such as papers, books, or small parts; ordriving an automobile. No special physical demands are required toperform the work.

WORK SCHEDULE AND CONDITIONS:

• Equipment used includes, PC workstation running on a LAN in aMicrosoft Windows environment, calculator, phone and other generaloffice equipment


• Interface with internal and external contacts as needed to carry out the functions of the position


• Work is performed in a climate-controlled office with minimalexposure to safety hazards

REQUIRED QUALIFICATIONS:

• High School diploma or GED


• Must be a currently enrolled Lone Star student pursuing acourse of study

Salary

Salary $16.22

Benefits Marketing Statement

By joining our top-notch institution, you will enjoy being a partof an organization that offers a supportive, collegial workenvironment, excellent work/life balance and more.

Compliance

Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.

More information on the E-Verify program is available at www.dhs.gov/E-Verify.

Lone Star College is an EEO Employer. All positions are subject to a criminal background check.