Part-Time Peer Mentor, Financial Aid - State

Lone Star College; Houston (TX); On-site; USD 18,184 - 25,898; Part time

Job summary

Lone Star College in Houston seeks a dedicated mentor and advisor to assist students in navigating higher education. The role involves providing key information to high school students through events and personalized interactions. Candidates should possess strong customer service and communication skills and maintain a high level of professionalism in various settings.

This opportunity requires a commitment to supporting diverse groups and is open to currently enrolled Lone Star students pursuing a course of study. Hourly pay is set at $16.22.

Responsibilities

• Mentor and advise students about higher education.
• Provide information at College Nights and FAFSA Saturdays.
• Interact with high school students at events.
• Assist diverse groups with information and resources.

Skills

Customer service

Interpersonal skills

Organizational skills

Analytical and problem solving skills

Communication skills (written and oral)

Knowledge of office procedures

Proficiency in Word, Excel, PowerPoint, Access

Education

High School diploma or GED

Currently enrolled Lone Star student

Job description

Commitment to Mission

This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.

PURPOSE AND SCOPE

This position will mentor and advise students about higher education at participating institutions of higher education or local high schools. Mentors will provide information to high school students at events such as College Nights and FAFSA Saturdays. Required to provide high level information. May interact one-on-one with students. May interact with a high volume of customers. Will work and assist diverse groups.

ESSENTIAL JOB FUNCTIONS

• Filing
• Copying
• Faxing
• Provide general information related to the department
• Record maintenance, preparation and review of forms, data entry
• Provide handouts and/or forms to customers
• Maintain inventory
• Event preparation and support
• Collect and record data
• Maintain knowledge of multiple programs
• Provide limited technology support to end users
• Interpret regulations and policies
• Maintain and/or process records

KNOWLEDGE, SKILLS AND ABILITIES

• Customer service
• Interpersonal skills
• Organizational skills
• Analytical and problem solving skills
• Communication skills (written and oral)
• Working knowledge of general office procedures and practices
• Proficiency with one or more office software (Word, Excel, PowerPoint, Access)

PHYSICAL ABILITIES

The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.

WORK SCHEDULE AND CONDITIONS

• Equipment used includes PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment
• Interface with internal and external contacts as needed to carry out the functions of the position
• Work is performed in a climate-controlled office with minimal exposure to safety hazards

REQUIRED QUALIFICATIONS

• High School diploma or GED
• Must be a currently enrolled Lone Star student pursuing a course of study

SALARY

Hourly Pay Rate is $16.22

Lone Star College is an EEO Employer. All positions are subject to a criminal background check.