Part-Time Peer Mentor Financial Aid - State

Lone Star College; Texas; Presencial; USD 18.000 - 26.000; A tiempo parcial

Descripción de la vacante

Lone Star College-Houston North Greenspoint is seeking a part-time position to mentor and advise students about higher education, including financial aid options, FAFSA completion, and Apply Texas applications. The role also helps students locate and use resources with high-level information and patient customer service in a busy campus office.

The position requires a High School diploma or GED and current enrollment as a Lone Star student.

Formación

• High School diploma or GED required.
• Must be a currently enrolled Lone Star student pursuing a course of study.

Responsabilidades

• Filing
• Copying
• Faxing
• Provide general information related to the department
• Record maintenance, preparation and review of forms, data entry
• Provide handouts and/or forms to customers
• Maintain inventory
• Set up Financial Aid equipment (such as go-center computers)
• Event preparation and support
• Collect and record data
• Maintain knowledge of multiple programs
• Provide limited technology support to end users
• Interpret regulations and policies
• Maintain and/or process records

Conocimientos

Customer service

Interpersonal skills

Organizational skills

Analytical thinking

Communication skills

Office software (Word/Excel/PowerPoint

Educación

High School diploma or GED

Herramientas

Office software suite

Descripción del empleo

Commitment to Mission

This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.

Cultural Beliefs

• One LSC
• Student Focused
• Own It
• Foster Belonging
• Cultivate Community
• Choose Learning

The Chronicle of Higher Education's "Great Colleges to Work For" is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.

Lone Star College has been recognized in multiple categories.

Campus Marketing Statement

Lone Star College-Houston North Greenspoint

Lone Star College offers high-quality, low-cost academic transfer and career training education to 80,000+ students each semester. LSC has been named a 2023 Great Colleges to Work For institution by the Chronicle of Higher Education.

LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.

LSC-Houston North Greenspoint is a state-of-the-art, full-service location designed to serve the greater Greenspoint area. Its proximity to local businesses and public transportation has created a location ideal for working and non-traditional students. The facility offers a selection of day, evening and weekend credit courses, including university-transfer courses, certificates, computer/office skills, and developmental studies.

Location address is 250 N. Sam Houston Pkwy E., Houston, TX 77060.

Job Description

PURPOSE AND SCOPE:

This position will mentor and advise students about higher education, including the financial aid, completing FAFSA application, and Apply Texas application. Mentor will also provide financial aid options and assist students with finding and utilizing appropriate resources. Required to provide high level information. May interact one-on-one with students. May interact with a high volume of customers. Will work with and assist diverse groups.

ESSENTIAL JOB FUNCTIONS:

1. Filing
2. Copying
3. Faxing
4. Provide general information related to the department
5. Record maintenance, preparation and review of forms, data entry
6. Provide handouts and/or forms to customers
7. Maintain inventory
8. Set up Financial Aid equipment (such as go-center computers)
9. Event preparation and support
10. Collect and record data
11. Maintain knowledge of multiple programs
12. Provide limited technology support to end users
13. Interpret regulations and policies
14. Maintain and/or process records

KNOWLEDGE, SKILLS AND ABILITIES:

• Customer service
• Interpersonal skills
• Organizational skills
• Analytical and problem solving skills
• Communication skills (written and oral)
• Working knowledge of general office procedures and practices
• Proficiency with one or more office software (Word, Excel, PowerPoint, Access)

PHYSICAL ABILITIES:

The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.

WORK SCHEDULE AND CONDITIONS:

• Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment
• Interface with internal and external contacts as needed to carry out the functions of the position
• Work is performed in a climate-controlled office with minimal exposure to safety hazards

REQUIRED QUALIFICATIONS:

• High School diploma or GED
• Must be a currently enrolled Lone Star student pursuing a course of study

Salary

Hourly Pay Rate is $16.22

Benefits Marketing Statement

By joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment, excellent work/life balance and more.

Lone Star College is an EEO Employer. All positions are subject to a criminal background check.