Part Time Peer Mentor - State

Lone Star College; Houston (TX); On-site; USD 22,041 - 24,796; Part time

Job summary

Lone Star College-University Park is seeking a Part-Time Peer Mentor to advise students on higher education options, complete FAFSA and Apply Texas applications, and explain financial aid opportunities. The mentor will provide information and resources and may work with many students in person.

Candidates should demonstrate strong customer service, communication, and organizational skills, plus proficiency with Word/Excel/PowerPoint, and an ability to manage multiple tasks in a busy,

Qualifications

• High School diploma or GED.
• Must be a currently enrolled Lone Star student pursuing a course of study.

Responsibilities

• Filing
• Copying
• Faxing
• Provide general information related to the department
• Record maintenance, preparation and review of forms, data entry
• Provide handouts and/or forms to customers
• Maintain inventory
• Set up Financial Aid equipment (such as go-center computers)
• Event preparation and support
• Collect and record data
• Maintain knowledge of multiple programs
• Provide limited technology support to end users
• Interpret regulations and policies
• Maintain and/or process records

Skills

Customer service

Interpersonal skills

Organizational skills

Analytical and problem solving skills

Communication skills (written and oral

Working knowledge of general office P

Proficiency with office software

Education

High School diploma or GED

Must be a currently enrolled Lone Star student

Job description

Part-Time Peer Mentor - State

Job Title: Part-Time Peer Mentor - State

Location: LSC-University Park

Employment Type: Temporary, Part-Time

Commitment to Mission

This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.

Cultural Beliefs

• One LSC
• Student Focused
• Own It
• Foster Belonging
• Cultivate Community
• Choose Learning

Job Description

PURPOSE AND SCOPE:

This position will mentor and advise students about higher education, including the financial aid, completing the FAFSA application, and the Apply Texas application. The mentor will also provide financial aid options and assist students with finding and utilizing appropriate resources. The mentor is required to provide a high level of information, may interact one‑on‑one with students, may interact with a high volume of customers, and will work with and assist diverse groups.

ESSENTIAL JOB FUNCTIONS:

1. Filing
2. Copying
3. Faxing
4. Provide general information related to the department
5. Record maintenance, preparation and review of forms, data entry
6. Provide handouts and/or forms to customers
7. Maintain inventory
8. Set up Financial Aid equipment (such as go-center computers)
9. Event preparation and support
10. Collect and record data
11. Maintain knowledge of multiple programs
12. Provide limited technology support to end users
13. Interpret regulations and policies
14. Maintain and/or process records

KNOWLEDGE, SKILLS AND ABILITIES:

• Customer service
• Interpersonal skills
• Organizational skills
• Analytical and problem solving skills
• Communication skills (written and oral)
• Working knowledge of general office procedures and practices
• Proficiency with one or more office software (Word, Excel, PowerPoint, Access)

PHYSICAL ABILITIES:

The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking, standing, bending, carrying of light items such as papers, books, or small parts, or driving an automobile. No special physical demands are required to perform the work.

WORK SCHEDULE AND CONDITIONS:

• Equipment used includes PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment
• Interface with internal and external contacts as needed to carry out the functions of the position
• Work is performed in a climate‑controlled office with minimal exposure to safety hazards

REQUIRED QUALIFICATIONS:

• High School diploma or GED
• Must be a currently enrolled Lone Star student pursuing a course of study

SALARY:

Hourly Pay Rate is $16.22

EEO STATEMENT:

LSC is an EEO Employer. All positions are subject to a criminal background check.