Part-Time Pediatric Front Desk Specialist

STEPS FOR KIDS INC; Bristol Township (IL); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Competitive pay

Medical, dental and vision insurance (

PTO for all employees

401K for all employees

Job summary

STEPS for Kids in Yorkville, IL seeks a Part-time Front Desk Assistant to join our administration team. Hours are Monday through Thursday from 3:00 pm to 7:00 pm, with potential for extra hours based on need.

You will be the front-facing representative, greeting clients, handling check-in, scheduling, and communications, and supporting therapists and client records. Our pediatric clinic emphasizes compassionate care and professional growth for staff.

Qualifications

• High customer service standards with a focus on compassionate care
• Excellent verbal and written communication skills, adaptable to all audiences
• Strong organization skills and high attention to details
• Competency with Office 365 Apps, One Drive management
• Ability to manage digital communication and file systems
• Adaptability to adjust to a dynamic and fast paced work environment
• Ability to work independently and as a member of a collaborative team
• Flexibility to facilitate effective problem solving
• Strong commitment to quality improvement and professional growth

Responsibilities

• Greeting clients and completing the check in process for appointments
• Over-the-counter collections
• Scheduling clients and managing therapists daily schedules
• Managing communication via phones, texts, emails and faxes
• Responding efficiently and compassionately to client and staff needs
• Coordinating with Admin team members to manage client records, intakes, and referrals
• Supporting clinical staff with various clerical duties, resource management
• Providing clinical support as needed

Skills

Customer service

Communication

Organization

Office 365 Apps

OneDrive

Adaptability

Teamwork

Problem solving

Growth mindset

Tools

Office 365

OneDrive

Job description

STEPS for Kids in Yorkville, IL seeks a Part-time Front Desk Assistant to join our administration team. Hours are Monday through Thursday from 3:00 pm to 7:00 pm, with potential for extra hours based on need.

You will be the front-facing representative, greeting clients, handling check-in, scheduling, and communications, and supporting therapists and client records. Our pediatric clinic emphasizes compassionate care and professional growth for staff.