PartTime Pediatric Office Front Desk Receptionist

Pediatrics On Demand; Oak Lawn (IL); Hybrid; USD 24,796 - 27,552; Part time

Job summary

Pediatrics On Demand, located in Oak Lawn, IL, is seeking an experienced Front Desk Receptionist. The ideal candidate will deliver exceptional customer service and maintain patient confidentiality, while managing front desk responsibilities such as greeting patients, maintaining records, and processing payments.

This part-time to full-time position requires flexibility with scheduling, including evenings and weekends. Candidates should have a high school diploma or GED and healthcare experience, making this role perfect for dedicated professionals committed to high-quality patient care.

Qualifications

• Healthcare experience required.
• Ability to work evenings and weekends.
• Strong communication skills in English.

Responsibilities

• Welcome patients and visitors.
• Maintain patient accounts and confidentiality.
• Ensure availability of treatment information.
• Process payments and verify insurances.

Skills

Customer relations

Mathematical skills

Typing skills

Grammar/spelling

Ability to follow directions

Education

High school Diploma or GED

Job description

Pediatrics On Demand is an Immediate Care and Primary Care located in Oak Lawn, IL. We also have a sister company, Minis Walk In Clinic. We serve patients from birth to 21 years of age. We are focused on high quality patient care and customer service. We are currently seeking a bright front desk receptionist that can bring the customer service level to the highest standard and bring value to the business environment of the office. Our mission “Better Healthcare for Tomorrow’s Leaders”.

Hourly: $18-$20 Depending on Experience

12 hour shifts

Front Desk Responsibilities

• Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
• Answering patients' questions; maintaining the reception area.
• Ensures availability of treatment information by filing and retrieving patient records.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Obtains payments from the patients
• Obtaining consents for treatment
• Verifying insurances and collecting copays and balances
• Maintaining confidentiality of personal and financial information.
• Maintains operations by following policies and procedures; reporting needed changes
• Must follow and enforce accepted safety practices for patients
• Report any incidents/patient concerns to supervisor in a timely manner
• Must display a professional, friendly, and courteous manner at all times
• Being a team player
• Performs other duties as assigned

Supervisory Responsibilities

• Report attendance and tardy issues per shift as required
• Maintain excellent attendance — lead by example
• Other duties as required

Requirements

• Healthcare experience required
• High school Diploma or GED
• Ability to work evenings and weekends

Skills

• Basic skills include: customer relations, math, grammar/spelling, typing, the ability to follow written and oral directions, and the ability to read, write, speak, and understand English.

Job Type

Part Time-Full Time