Part-Time Patient Services Front Desk Specialist

Hugh Chatham Health, Inc.; Charlotte (NC); On-site; USD 27,000 - 41,000; Part time

Benefits offered by this job

Paid Time Off

Health and welfare benefits

Flexible Spending Accounts

Educational Assistance Program

Job summary

Advocate Health is seeking a part-time front desk assistant for the Randolph Outpatient Rehabilitation location in Charlotte, NC. You will handle patient registration, insurance verification, scheduling, and cash handling while delivering compassionate service to patients and families.

Ideal candidates have a high school diploma, basic computer skills, and experience with customer relations or medical records software. Hours are typically 7a–6p, Monday–Friday, with occasional flexibility.

Qualifications

• High School Diploma or GED required.
• Computer experience required.
• Customer relations experience required.
• Experience with Medical Records Software preferred.
• Front desk practice experience preferred.

Responsibilities

• Exemplify caring and compassionate customer service to create an excellent patient experience
• Provide exemplary interpersonal skills and ability to interact with patients and families in sensitive situations
• Demonstrates critical thinking and decisive judgment in a fast-paced environment
• Manages patient registration, insurance verification, scheduling, collection and cash receipting
• Encourages patient utilization of front-end technology during registration
• Enters and maintains confidential patient information including insurance and billing
• Demonstrates knowledge of emergency codes and healthcare regulations
• Monitors inventory and stock medications and emergency equipment

Skills

Customer service

Interpersonal skills

Education

High School Diploma or GED

Tools

Medical Records Software

Job description

Advocate Health is seeking a part-time front desk assistant for the Randolph Outpatient Rehabilitation location in Charlotte, NC. You will handle patient registration, insurance verification, scheduling, and cash handling while delivering compassionate service to patients and families.

Ideal candidates have a high school diploma, basic computer skills, and experience with customer relations or medical records software. Hours are typically 7a–6p, Monday–Friday, with occasional flexibility.