Part-Time Patient Services Coordinator — Front Desk & Scheduling

The US Oncology Network; Rowlett (TX); Sur place; USD 21 000 - 30 000; Temps partiel

Résumé du poste

The US Oncology Network is seeking a Part-Time Patient Services Coordinator to support the Medical Oncology Department at Texas Oncology in Rowlett, TX. The role involves greeting patients, scheduling appointments, handling calls, and guiding patients through check-in and check-out processes.

The ideal candidate has high school diploma and prior receptionist/office experience, proficiency with Microsoft Office, and a willingness to complete required training within 90 days.

Qualifications

• High school diploma or equivalent required.
• Some receptionist or office experience preferred.
• Proficiency with MS Office (Outlook, Word, Excel) required.
• Must complete required e-learning courses within 90 days.

Responsabilités

• Greets patients and checks in; informs clinical staff of arrivals.
• Provides and explains intake paperwork; collects co-pays and updates demographics.
• Answers and routes calls; relays messages to appropriate staff.
• Checks out patients; schedules return appointments with directions and details.
• Records cancellations and reschedules; notes changes in patient chart.
• Performs general admin tasks and maintains lobby and supplies.
• Maintains patient confidentiality in line with HIPAA and policies.

Connaissances

Receptionist exp

MS Office

Customer service

Formation

High school diploma or equivalent

Description du poste

The US Oncology Network is seeking a Part-Time Patient Services Coordinator to support the Medical Oncology Department at Texas Oncology in Rowlett, TX. The role involves greeting patients, scheduling appointments, handling calls, and guiding patients through check-in and check-out processes.

The ideal candidate has high school diploma and prior receptionist/office experience, proficiency with Microsoft Office, and a willingness to complete required training within 90 days.