Oncology Patient Experience Coordinator

Texas Oncology; Rowlett (TX); On-site; USD 22,000 - 30,000; Part time

Job summary

Texas Oncology, part of The US Oncology Network, is seeking a Part Time Patient Services Coordinator for the Medical Oncology Department at the Rowlett clinic. The role involves greeting patients, scheduling appointments, processing check-ins, and handling calls and messages with professionalism.

The position offers a supportive team environment and opportunities to grow within the organization, with clear expectations for compliance and confidentiality in patient records.

Qualifications

• High school diploma or equivalent required.
• Some receptionist or office experience preferred.
• Proficiency with computer systems and Microsoft Outlook, Word, and Excel.
• Must complete required e-learning courses within 90 days of occupying position.

Responsibilities

• Greets patients and visitors to the clinic in a prompt, courteous and professional manner.
• Checks in patients and informs clinical staff of patient arrival.
• Answers and screens routine questions, routes to appropriate personnel, or takes messages.
• Schedules returning appointments in accordance with physician and office guidelines.
• Maintains lobby area in a neat and orderly manner; handles forms and supplies.

Skills

Reception experience

Communication skills

Organizational skills

Education

High school diploma or equivalent

Tools

Scheduling software

Microsoft Outlook

Microsoft Word

Excel

Job description

Texas Oncology, part of The US Oncology Network, is seeking a Part Time Patient Services Coordinator for the Medical Oncology Department at the Rowlett clinic. The role involves greeting patients, scheduling appointments, processing check-ins, and handling calls and messages with professionalism.

The position offers a supportive team environment and opportunities to grow within the organization, with clear expectations for compliance and confidentiality in patient records.