Front Office Patient Concierge

US Oncology Network-wide Career Opportunities; Weatherford (TX); On-site; USD 22,000 - 30,000; Full time

Job summary

The US Oncology Network, at Texas Oncology in Weatherford, TX, seeks a Patient Services Coordinator to greet patients, schedule visits, and manage front-office tasks. This full-time position supports the Medical/Radiation Oncology Front Office, with typical hours 8:30a–5:00p, Monday to Friday, at 907 Foster Lane.

The role offers advancement opportunities (Level 1/2/Sr) based on experience, with responsibilities spanning patient check-in, scheduling, payments, and confidential handling of

Qualifications

• High school diploma or equivalent required.
• Some receptionist or office experience preferred.
• Proficiency with computer systems and Microsoft Outlook, Word, Excel.
• Must complete required e-learning courses within 90 days of occupying position.

Responsibilities

• Greet patients and welcome friends/family; register and schedule appointments.
• Answer, screen, and direct routine calls; relay messages between patients and clinical staff.
• Collect co-pays and balances; provide receipts and maintain patient payments.
• Schedule follow-up appointments and provide time, location and directions details.
• Maintain confidentiality and HIPAA compliance for patient records.
• Offer general administrative support and keep lobby area orderly.

Skills

Office software (Outlook/Word/Excel)

Receptionist experience

E-learning completion within 90 days

Education

High school diploma or equivalent

Job description

The US Oncology Network, at Texas Oncology in Weatherford, TX, seeks a Patient Services Coordinator to greet patients, schedule visits, and manage front-office tasks. This full-time position supports the Medical/Radiation Oncology Front Office, with typical hours 8:30a–5:00p, Monday to Friday, at 907 Foster Lane.

The role offers advancement opportunities (Level 1/2/Sr) based on experience, with responsibilities spanning patient check-in, scheduling, payments, and confidential handling of