Oncology Patient Services Coordinator & Scheduler

Texas Oncology; Longview (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

The US Oncology Network, at Texas Oncology in Longview, seeks a Patient Services Coordinator to greet patients, schedule visits, and handle front-desk duties. The role supports the Oncology Department in a Monday–Friday clinic schedule with typical office hours.

Applicants may be at Level 1, 2, or Sr depending on experience and must meet basic office and HIPAA requirements. The ideal candidate will manage patient check-ins, collect co-pays, update records, and coordinate between patients and

Qualifications

• High school diploma or equivalent required.
• Some receptionist or office experience preferred.
• Proficiency with computer systems and Microsoft Office (Outlook, Word, Excel) required.
• Must complete required e-learning courses within 90 days of hire.
• Level 2 requires 18+ months front medical office receptionist experience with insurance forms and scheduling software.
• Level Sr requires 5+ years front medical office receptionist experience with insurance forms and scheduling software.

Responsibilities

• Greets patients and visitors promptly and professionally.
• Registers and schedules appointments efficiently.
• Answers, screens, and routes calls to staff; relays messages.
• Collects co-pays, updates demographics and insurance data.
• Maintains confidentiality and adheres to HIPAA throughout patient interactions.
• Performs general administrative duties and keeps lobby orderly.

Skills

Receptionist experience

Medical office experience

Scheduling software experience

E-learning completion within 90 days

Education

High school diploma or equivalent

Tools

Outlook

Word

Excel

Job description

The US Oncology Network, at Texas Oncology in Longview, seeks a Patient Services Coordinator to greet patients, schedule visits, and handle front-desk duties. The role supports the Oncology Department in a Monday–Friday clinic schedule with typical office hours.

Applicants may be at Level 1, 2, or Sr depending on experience and must meet basic office and HIPAA requirements. The ideal candidate will manage patient check-ins, collect co-pays, update records, and coordinate between patients and