Part-time Patient Services Coordinator

Beacon Health System; Granger (IN); On-site; USD 34,000 - 50,000; Full time

Job summary

Beacon Health System in Indiana seeks an organized administrative assistant to support executives and department staff. You will handle routine inquiries, scheduling, records, and file management, delivering courteous service to providers, payers, and insured members.

You will research claim questions, prepare routine reports, coordinate mail and visitors, and assist with training and onboarding. A high school diploma is required, with an associate degree preferred; two years in healthcare

Qualifications

• High school diploma required; associate degree preferred.
• Minimum two years of customer service experience in a physician office.
• Preference for healthcare or medical services background.

Responsibilities

• Respond to routine inquiries and provide customer service to providers, payers, or insured members.
• Record caller information and forward to appropriate person.
• Research claim problems and communicate resolution status to payers or providers.
• Prepare reports and maintain filing systems; greet visitors and handle routine requests.

Skills

Customer service

Medical terminology

ICD-9 CPT-4

Computer skills

Verbal communication

Written communication

Interpersonal skills

Education

High school diploma

Associate's Degree in Business or related field

Tools

Word processing

Spreadsheets

Database applications

Job description

Beacon Health System in Indiana seeks an organized administrative assistant to support executives and department staff. You will handle routine inquiries, scheduling, records, and file management, delivering courteous service to providers, payers, and insured members.

You will research claim questions, prepare routine reports, coordinate mail and visitors, and assist with training and onboarding. A high school diploma is required, with an associate degree preferred; two years in healthcare