Front Desk & Patient Experience Coordinator

Smile Doctors; Sicklerville (NJ); On-site; USD 24,000 - 29,000; Full time

Benefits offered by this job

Competitive salary

Medical, dental, vision, and life insu

Short and long-term disability

401(k) plan

Paid time off & holidays

Discounts on braces and clear aligners

Job summary

Innovative Orthodontics in Sicklerville, NJ is seeking a Front Desk Coordinator I to join our growing team. This role welcomes patients, handles front desk duties and supports the overall office operations.

You will greet visitors, answer calls, verify insurance, schedule appointments, process payments, and update records. We value clear communication and attentiveness, with opportunities to contribute to patient care.

Qualifications

• High School Diploma or equivalent required.
• One year of administrative experience preferred.
• Bilingual a plus, but not required.

Responsibilities

• Greet visitors and identify the nature of their visit.
• Answer, screen, and route incoming calls.
• Check in patients and collect information on first visit.
• Verify insurance information.
• Schedule appointments and manage reminders.
• Process payments and post to accounts.
• Update patient charts and records.
• Coordinate shipments and mail.
• Support internal marketing initiatives.

Skills

Effective communication

Active listening

Education

High School Diploma

Job description

Innovative Orthodontics in Sicklerville, NJ is seeking a Front Desk Coordinator I to join our growing team. This role welcomes patients, handles front desk duties and supports the overall office operations.

You will greet visitors, answer calls, verify insurance, schedule appointments, process payments, and update records. We value clear communication and attentiveness, with opportunities to contribute to patient care.