Part-Time Patient Concierge & Front Desk Specialist

Accelerated Urgent Care; Los Angeles (CA); On-site; USD 26,000 - 37,000; Part time

Benefits offered by this job

Medical

Dental

Vision

Life insurance

PTO

Job summary

Accelerated Urgent Care is seeking a part-time Medical Receptionist to greet patients, schedule appointments via phone, email, and in person, and support the front desk in a fast-paced medical office.

You will use our scheduling tool and EMR systems, process patient information, explain charges, collect payments, and help maintain confidential records while delivering friendly, professional service.

Qualifications

• High school diploma or GED.
• Minimum 1 year of relevant medical receptionist experience.
• Knowledge of multi-line phone systems.
• Proficient with computers and practice management software.
• Ability to handle confidential information with discretion.

Responsibilities

• Greet patients and visitors in person or by phone.
• Schedule appointments and answer general questions.
• Use scheduling tools to add new patients and manage calendar.
• Maintain registration flow and prep for clinical staff.
• Explain fees and collect payments for balances due at or before appointments.
• Secure patient information and safeguard medical records.
• Follow up with no-shows and assist with messages as needed.
• Assist with general administrative tasks and filing.

Skills

Interpersonal communication

Customer service

Organizational skills

Independent work

Discretion/judgment

Education

High school diploma or GED

Tools

EMR systems

Job description

Accelerated Urgent Care is seeking a part-time Medical Receptionist to greet patients, schedule appointments via phone, email, and in person, and support the front desk in a fast-paced medical office.

You will use our scheduling tool and EMR systems, process patient information, explain charges, collect payments, and help maintain confidential records while delivering friendly, professional service.