Patient Access Specialist

600 Advocate Health, Inc.; Downers Grove (IL); On-site; USD 29,000 - 43,000; Full time

Job summary

Advocate Health in Downers Grove, IL seeks a flexible revenue-cycle professional to support patient registration, insurance verification, and payment collection. You will handle co-pays, provide patient guidance, and ensure HIPAA-compliant data handling in a fast-paced environment.

The role requires the ability to adapt to last-minute scheduling changes, including early morning shifts and weekends, with a focus on accuracy and patient service excellence.

Qualifications

• High School Diploma or equivalent required.
• Experience not required; excellent attention to detail and accuracy a must.
• Strong customer service and communication skills are essential.

Responsibilities

• Register and check in patients; collect demographic and insurance information.
• Discuss and collect co-pays and patient responsibilities.
• Explain test preparations and arrival times; provide directions and assistance as needed.
• Maintain HIPAA-compliant handling of patient information and records.
• Support staffing with flexible scheduling, including early mornings and weekends.

Skills

Customer service

Communication

HIPAA compliance

Multitasking

Education

High School Graduate

Tools

EPIC EMR

Insurance verification tools

Job description

Advocate Health in Downers Grove, IL seeks a flexible revenue-cycle professional to support patient registration, insurance verification, and payment collection. You will handle co-pays, provide patient guidance, and ensure HIPAA-compliant data handling in a fast-paced environment.

The role requires the ability to adapt to last-minute scheduling changes, including early morning shifts and weekends, with a focus on accuracy and patient service excellence.