Medical Receptionist — Front Desk & Patient Concierge

Urgent Team; South Pittsburg (TN); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision

Paid Time Off

Job summary

Physicians Care in South Pittsburg, TN is seeking an experienced Medical Receptionist to greet patients, activate files, and support clinical staff during daily operations. Responsibilities include answering multi-line phones, handling registrations, collecting insurance details, processing payments, and ensuring a clean, professional front desk.

Prior medical office experience and basic computer/EMR skills are preferred; full-time schedule rotates 36–40 hours per week.

Qualifications

• Greeting patients and visitors at the front desk.
• Managing registration and patient check-in processes.
• Handling multi-line phone system and basic clerical tasks.

Responsibilities

• Welcome patients and visitors and guide them through registration.
• Answer phone lines, file, fax, scan, and complete daily callbacks.
• Check in/out patients and assist clinical staff during shifts.
• Collect insurance information, verify demographics, and post balances.
• Maintain a neat front desk and comply with health and safety procedures.

Skills

Customer service

Phone etiquette

EMR software

Education

High school diploma

Job description

Physicians Care in South Pittsburg, TN is seeking an experienced Medical Receptionist to greet patients, activate files, and support clinical staff during daily operations. Responsibilities include answering multi-line phones, handling registrations, collecting insurance details, processing payments, and ensuring a clean, professional front desk.

Prior medical office experience and basic computer/EMR skills are preferred; full-time schedule rotates 36–40 hours per week.