Part-Time Medical Front Desk Concierge (On-Site)

United Surgical Partners International; Jackson (TN); On-site; USD 17,000 - 22,000; Part time

Job summary

Physicians Surgery Center in Jackson, TN, seeks a courteous Part-Time Front Desk Receptionist to welcome patients, answer calls, schedule appointments, and collect payments. This on-site role emphasizes friendly service and smooth patient flow.

You will verify information, maintain records, and collaborate with staff while upholding HIPAA standards. The position offers predictable hours (Tue, Thu, Fri 10:00 AM–5:30 PM) with no weekends, holidays, or on-call duties.

Qualifications

• High school diploma or equivalent required.
• Proven experience in customer service or administrative role, preferably in healthcare.
• Strong verbal and written communication skills.
• Proficient in using computer software for scheduling and data entry.
• Ability to multitask and work efficiently in a fast-paced environment.
• Detail-oriented, organized and reliable.
• Knowledge of medical terminology and insurance processes is beneficial but not required.
• Longevity in past roles.

Responsibilities

• Greet patients and visitors with a friendly and welcoming demeanor.
• Answer phone calls, schedule appointments, and assist with inquiries.
• Verify patient information, insurance coverage, and collect payments.
• Maintain a clean and organized reception area.
• Assist with administrative tasks such as filing, data entry, and patient records management.
• Collaborate with healthcare providers and staff to ensure smooth patient flow.
• Follow HIPAA guidelines and maintain patient confidentiality at all times.
• Provide excellent customer service and address patient concerns promptly.

Skills

Customer service

Administrative support

Communication skills

Scheduling software

Multitasking

Detail-oriented

Medical terminology familiarity

Longevity in past roles

Education

High school diploma or equivalent

Job description

Physicians Surgery Center in Jackson, TN, seeks a courteous Part-Time Front Desk Receptionist to welcome patients, answer calls, schedule appointments, and collect payments. This on-site role emphasizes friendly service and smooth patient flow.

You will verify information, maintain records, and collaborate with staff while upholding HIPAA standards. The position offers predictable hours (Tue, Thu, Fri 10:00 AM–5:30 PM) with no weekends, holidays, or on-call duties.