Patient Care Concierge: Front Desk & Admin Support

Urgent Team Walk-in Urgent Care; Chattanooga (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision options

401K plan with company contribution

Paid Time Off

Job summary

Physicians Care in Chattanooga, TN is seeking an experienced Medical Receptionist to greet patients, activate patient files and provide support to patients and medical staff. This full-time role features a rotating 36-40 hour week with weekend coverage.

Requirements include a high school diploma or equivalent, basic computer skills and the ability to learn electronic medical records; prior medical office experience is preferred.

Qualifications

• High school diploma or equivalent.
• Basic computer skills and ability to learn EMR systems.
• Prior experience in a medical office is preferred.

Responsibilities

• Greet patients and visitors, collect information, and guide through registration.
• Answer multi-line phones, file, fax, scan documents, and support staff.
• Check in/out patients and assist clinical staff, closing the office after shifts.
• Collect insurance information, verify demographics, process payments, and post balances.
• Maintain a clean and professional work environment and adhere to safety procedures.

Skills

Customer service

Basic computer skills

EMR learning

Education

High school diploma

Tools

Electronic Medical Records (EMR)

Job description

Physicians Care in Chattanooga, TN is seeking an experienced Medical Receptionist to greet patients, activate patient files and provide support to patients and medical staff. This full-time role features a rotating 36-40 hour week with weekend coverage.

Requirements include a high school diploma or equivalent, basic computer skills and the ability to learn electronic medical records; prior medical office experience is preferred.