Part-Time Operations Supervisor (Dispatch & Service)

UPS; Aberdeen (SD); On-site; USD 52,000 - 70,000; Full time

Job summary

United Parcel Service, Inc. is hiring a supervisor in a permanent, on-site role to analyze and plan the center’s daily package dispatch, address service issues, and coordinate efforts to ensure customer satisfaction. The position emphasizes strong operational oversight, communication, and teamwork in a fast-paced logistics environment.

The role focuses on maintaining efficient dispatch processes, supporting customer service tasks, and ensuring smooth execution of procedures across the operation.

Qualifications

• Analyzes and plans center's daily package dispatch.
• Handles customer service support tasks.
• Coordinates operation needs to ensure customer satisfaction.

Responsibilities

• Analyze dispatch results to maximize service performance.
• Plan and coordinate daily dispatch operations.
• Assist with on-call pickups and addressing service issues.
• Ensure smooth execution of operational procedures and management systems.

Skills

Dispatch planning

Customer service

Operations coordination

Problem solving

Job description

United Parcel Service, Inc. is hiring a supervisor in a permanent, on-site role to analyze and plan the center’s daily package dispatch, address service issues, and coordinate efforts to ensure customer satisfaction. The position emphasizes strong operational oversight, communication, and teamwork in a fast-paced logistics environment.

The role focuses on maintaining efficient dispatch processes, supporting customer service tasks, and ensuring smooth execution of procedures across the operation.