Multi-Role Operations Dispatch Supervisor

United Parcel Service, Inc.; Pullman (WA); On-site; USD 36,000 - 59,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) plan

Paid time off

Employee discounts

Job summary

United Parcel Service, Inc. is seeking a supervisor to coordinate daily dispatch operations across our center.

This role requires adapting to alternative schedules, analyzing dispatch results, and guiding teams to maximize on-time performance while maintaining outstanding customer service. You will balance operational efficiency with safety and compliance, support on-call pickups, and work with internal stakeholders to resolve issues quickly.

Qualifications

• Must be a U.S. citizen or national or authorized to work in the U.S.
• Permanent residence or valid work authorization required

Responsibilities

• Analyze and plan the centre’s daily package dispatch to maximize service performance.
• Provide customer service support and coordinate operations to ensure satisfaction.

Job description

United Parcel Service, Inc. is seeking a supervisor to coordinate daily dispatch operations across our center.

This role requires adapting to alternative schedules, analyzing dispatch results, and guiding teams to maximize on-time performance while maintaining outstanding customer service. You will balance operational efficiency with safety and compliance, support on-call pickups, and work with internal stakeholders to resolve issues quickly.