Part-Time Package Center Supervisor: Dispatch & Operations

UPS; Jamestown (ND); On-site; USD 50,000 - 80,000; Full time

Job summary

United Parcel Service, Inc. seeks a supervisor to analyze and plan daily package dispatch, address service issues, and coordinate operations to maximize performance and customer satisfaction. The role includes providing customer service support and ensuring smooth procedural execution across systems.

The position is permanent and aligned with UPS's commitment to equal opportunity. Candidates should be prepared for an on-site role that supports flexible scheduling within a dynamic distribution

Qualifications

• Trained and certified to perform multiple operational roles to accommodate schedules and increase flexibility.
• Must be a U.S. Citizen or National or otherwise authorized to work in the U.S.

Responsibilities

• Analyze and plan the center’s daily package dispatch and handle operational service issues.
• Maximize service performance and streamline routes through dispatch results analysis.
• Coordinate the needs and efforts of the operation to meet internal and external customer satisfaction.
• Provide customer service support (e.g., answering messages, concerns, call tags, follow ups).
• Facilitate smooth execution of operational procedures and management of systems.

Skills

Dispatch planning

Operations coordination

Customer service

Problem solving

Job description

United Parcel Service, Inc. seeks a supervisor to analyze and plan daily package dispatch, address service issues, and coordinate operations to maximize performance and customer satisfaction. The role includes providing customer service support and ensuring smooth procedural execution across systems.

The position is permanent and aligned with UPS's commitment to equal opportunity. Candidates should be prepared for an on-site role that supports flexible scheduling within a dynamic distribution