Part-Time Operations Supervisor – Dispatch & Service

United Parcel Service Sweden Aktiebolag; Aberdeen (SD); On-site; USD 45,000 - 60,000; Full time

Job summary

UPS in the United States is seeking a supervisor trained to perform multiple operational roles to accommodate schedules and increase flexibility. This role analyzes dispatch results, optimizes routes, and coordinates operations to meet customer satisfaction.

The position involves providing customer service support, handling on-call pickups, and ensuring smooth execution of procedures and systems in a fast-paced center.

Qualifications

• Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
• Equal opportunity employer statement included in the posting.

Responsibilities

• Analyze and plan the center's daily package dispatch to maximize service performance.
• Handle operational service issues such as on-call Air pickups and unforeseen events.
• Analyze dispatch results to streamline routes and coordinate operation needs.
• Provide customer service support by answering messages, concerns, and follow-ups.
• Facilitate smooth execution of operational procedures and management of systems.

Job description

UPS in the United States is seeking a supervisor trained to perform multiple operational roles to accommodate schedules and increase flexibility. This role analyzes dispatch results, optimizes routes, and coordinates operations to meet customer satisfaction.

The position involves providing customer service support, handling on-call pickups, and ensuring smooth execution of procedures and systems in a fast-paced center.